Co-Pack Quality Manager

Who We Are

We’re Talking Rain, and we’re so much more than water. We build flavorful brands, like Sparkling Ice, Sparkling Ice +Caffeine, Sparkling Ice +Energy, Talking Rain Waters, and AQA pH waters. We're creating connections with every sip!

When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company.

We empower our Rain Makers to forge the way—creating opportunity at the intersection of what they love, what we need, and where they thrive. Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook.

What You'll Do

Our Beverage Technology and Innovation team is proud of where we’ve been, but more interested in where we’re going. This team drives creativity, growing our portfolio of products.

You’ll lead product quality and commercialization in collaboration with your assigned co-packers, third party warehouses, repackaging locations, and your internal partners by providing guidance, technical support, and training. This is an opportunity for you to take the lead, mixing the tactical with the strategic.

Reports to: Sr. Manager, Quality Operations

Direct Reports: N/A

Location: Remote Work from Home ideally in New York, California, or North Carolina

Primary Co-Packer Locations: Co-Packer Locations: NY, CA, NC

Annual Bonus Potential: 8% - Eligibility is based on the company hitting annual financial targets.

Base Salary: $85,000 - $115,000 (depending on experience).

Note: This range is a national average, but compensation will be reviewed based on geographical location depending on where the applicant will be working. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Build strong partnerships with the co-packer teams, managing performance through accountability, while continuously evaluating metrics (e.g., complaints per million, first-time quality) and processes to achieve optimum quality and then communicating opportunities to Leadership. Conduct regular performance assessments to ensure compliance with food safety standards, specifications, and quality performance metrics, identifying cost and efficiency improvements, then communicating to our Leadership. Support the commercialization scale-up for product changes and introductions (e.g., flavors, packaging, and formulation) in order to support successful launches in collaboration with Supply Chain and R&D. Develop and enhance foundational quality programs and trainings, deployable to internal and external customers and partners. Manage Product Hold disposition, complaint investigations, and CAPA (corrective action preventative action) management programs via our Quality Management System (AssurX). Assist SQF Practitioners in ensuring that the SQF system is in place and operating sustainably. Communicate SQF practices to all team members. Ensure that the plant operates according to government and SQF guidelines. Ultimately responsible for food safety and quality. Ensure food safety, quality, and SQF practices are followed at all times, advising your immediate manager of any food safety and/or quality issues. Complete other responsibilities as assigned.

What You Bring

Minimum of two (2) years of experience in food manufacturing, leading and influencing teams through investigation resolution. Understanding of GFSI Food Safety standards via auditing platforms (e.g., SQF and BRC). Ability to travel up to 70%, for regular facility visits, as well as burst of travel during commercialization launches, which will necessitate a flexible schedule, occasionally working evenings and weekends as needed. Please note, travel is currently paused due to Covid. Valid driver’s license with an acceptable driving record.

Rain Makers are people who are accountable, curious, and inclusive.

We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results.

Rain Makers don’t wait for answers – we go find them. Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo.

We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.

What We Offer

Nothing makes a great job even better than throwing in a few perks, and we want to equip our Rain Makers with everything they need to maintain their health and well-being. That means things like...

Three Weeks of Vacation. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!Six Weeks of Paid Parental Leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave. Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours. Relocation: Relocation Available (when available)Vehicle Program –Field Sales Specialist – Mileage is reimbursed at the IRS rateField Sales Managers and Market Managers – Company car included!Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles. HQ Directors/VPs – Vehicle Stipend – This role qualifies for a vehicle stipend equaling $650/$800 monthly. 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals. Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours. Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!

Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.