Service Coordinator
📋 Role Overview & Responsibilities
A social services organization on Long Island is currently seeking a new Service Coordinator to join their team in the Suffolk County.
About the Opportunity:Start Date: ASAPSchedule: Monday to FridayHours: 8am to 4pm or 9am to 5pm Caseload: 20 to 30 depending on complexity/workloadResponsibilities:
The Service Coordinator will:Coordinate operations as part of the program management teamSupport program implementation efforts across the full service regionPartner with programs to improve the efficiency and quality of the delivery of servicesProvide regular feedback to management and liaise with stakeholders regarding program goals and targets, challenges, and key updates as neededDevelop Service Coordination team schedules, assignments, target dates and other aspects of assigned workProvide program and professional supervision and works with staff to address areas of improvement and opportunities for professional developmentRegularly review charts, AWARDS, and other records/systemsEnsure project milestones/goals are met while adhering to approved budgetsSupport timely and accurate documentation of servicesPrioritize and manage multiple projects simultaneously and following through on issues in a timely mannerAssist in the implementation and development of best practices in the fieldMaintain a small caseload of participants, as neededPerform other duties, as assignedQualifications:3+ years of experience in a Human Services related fieldProven expertise in program management and trauma-informed supervision of staff, managers and program operationsExperience working with low-income individuals and families; cultural competency and sensitivity in working with persons from diverse populationsExperience navigating the complex service systems targeted to low-income families and veteransSolid assessment and documentation skillsGreat interpersonal skillsExcellent communication skills (written and verbal)Strong attention to detailHighly organizedDesired Skills:2+ years of experience in a Supervisory roleBachelor's Degree in Human Services or related fieldBilingual
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