Field Service Trainer

Description

POSITION OVERVIEW

The Field Service Trainer is responsible for training, coaching, and developing field service technicians. This role ensures that all technicians are equipped with the knowledge and skills to provide exceptional service, maintain high-quality standards, and meet safety regulations.

Key Job Responsibilities

Training Development & Delivery

Develop training curriculum based on company standards, product updates, and industry standardsConduct hands-on training sessions, both on-site and in classroom settings.Utilize various training methodologies, including hands-on, classroom, and virtual training.

Assessment & Feedback

Evaluate the performance of technicians during and after training to ensure comprehension and skill acquisition.Provide feedback and coaching to improve technician performance.Regularly review and update training materials to ensure relevance and effectiveness.

Collaboration

Collaborate with field service managers and team leads to identify training needs.Work with the product and engineering teams to stay updated on product changes and updates.

Safety & Compliance

Ensure that all training modules adhere to company safety protocols and industry regulations.Stay informed about industry standards and incorporate them into training sessions.

Documentation & Reporting

Document training attendance, progress, and evaluations.Provide regular reports on training activities, successes, and areas for improvement.

Other tasks as assigned by TAS

Job Skills

Proven experience as a Field Service Trainer, Technical Trainer, or similar role.Strong understanding of the company's products, services, and field service operations.Exceptional communication and presentation skills.Ability to design and execute training programs.Technical aptitude and ability to quickly learn about new products and services.Strong organizational and multitasking abilities.Proficient in MS Office and familiar with Learning Management Systems (LMS).

Education & Training

HVAC Trade school and/or apprenticeship training preferred.Military training and/or technical work experience could be considered in lieu of trade school certification.Certifications in training or technical instruction are a plus.

Minimum Requirements

Significant project field experience in construction support, startup, repair, and maintenance work.Experience with variable frequency drive startup and troubleshooting (Eaton and Allen-Bradley), verification of compliance with ASHRAE, ASME, and other relevant codes and practices, Centrifugal Chillers, Cooling Towers, VFDAbility to design and implement programs to improve performanceStrong communication skills, both written and verbalStrong working knowledge of Microsoft OfficeAbility to identify skills or knowledge gaps that need to be addressedKnowledge of Learning Management Software (LMS)

Physical Requirements/Work Environment

Primarily site-based, with the requirement to be on manufacturing floor regularly.Some office work may be required for documentation, reporting, and meetings.May involve travel to various Houston locations.Exposed to any number of elements but with none present to the extent of being disagreeable;Requires normal vision and absence of color blindnessPhysical effort equal to frequent moving of up to 50lbs materials;Regularly required to sit or stand, bend and reach;The use of Safety Glasses is required;The use of earplugs is recommended;Steel-toe boots required

Company Overview

Join a team driven to excel in all that we do! When you join TAS, you join a Houston-headquartered private company with a solid reputation built on outstanding value, integrity, and customer focus. We offer our customers and employees the best of both worlds: a small company feel with the resources, talent, process, and international reach of a large company.

TAS delivers innovative packaged modular systems that are engineered and manufactured in one of our Houston, TX facilities and utilized in data centers, power, and commercial/industrial utility system applications. TAS has successfully delivered and commissioned over 520 packages to over 33 countries. The company is headquartered in Houston, TX and has five ISO 9001 certified manufacturing facilities in Houston, encompassing 1.2m sq. feet with proximity to major shipping ports and interstate highways. TAS manages all logistics and transportation facilitating accelerated construction at customer’s facilities.

TAS’ fastest growing business is the data center market. By applying deep expertise in cooling, thermodynamics, and power, TAS has developed an entire product line that revolutionizes data center delivery.

With our tremendous market potential, advanced technological systems, entrepreneurial culture as well as a talented and productive workforce, we continue to set and exceed aggressive market penetration and financial goals. More information is available on the company website at: www.tas.com.

IMPORTANT NOTICE: TAS has implemented a non-smoking hiring policy effective January 1, 2012, under which Individuals considered for employment will need to pass a drug test which includes a nicotine panel.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Applications and resumes will be kept on file for a limited time and the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.

TAS Energy Inc. guarantees equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.