Analyst

Skill: Application Packaging Analyst

Min 10+ yrs hands on experience in Application packaging with Flexera Admin Studio, PSADT (Powershell app Deployment Kit), SCCM.Strong Application packaging experience in MSI.Must have packaged applications for Windows 10,11 Sever OS: 2012, 2016.Must understand and have used one of the following scripting: Batch Script, PowerShell (preferred).Tools experience: PowerShell App Deployment ToolKit, Admin Studio, Orca, Picture Taker, Install Shield, SCCM, Intune, MSIx.Must understand a standard packaging process and workflow.Must understand MSI packaging best practices and standards.Must have an understanding of software deployment leveraging Microsoft System Center Configuration Manager (SCCM).Must have knowledge of desktop deployments for Windows platforms.Involve in the UAT with the business users / business stake holders.SCCM troubleshooting skills are mandatory to resolve the issues if any during the packaging and UAT process.Automations of the packaging will be mainly going to use the PowerShell scripts.Support the business on the ad-hoc requests for creation of the applications and the troubleshooting on-demand basis.Supporting the business and providing the best approach to the deployments with the Change Advisory Board and User Engagement team.

Responsibilities

Receive the applications package service request, evaluate provided information and the software and confirm whether the software is ready and appropriate for packaging.Provide support to address the occurrence of an issue or incident related to the application information or packaged software.Create application package following customer standards, publish to PreProd environment and do an unit test.Script and package Software for automated install/uninstall/re-install.Remedy any defects relating to packaging of an application that are identified before, during, or after deployment of the application package.Release the application package to perform quality assurance(QA) and user acceptance testing (UAT) of the functionality of the application package.Release the application package into the application repository, following the confirmation of successful completion of the required testing, notify the application packaging requestor, and update the configuration management system.Act as a point-of-contact to the package requestors for the application packaging services and communicate proactively.Provide technical input and training to packaging requestors to assist them use the application packaging services.Provide daily/weekly status updates to of all application packaging requests submitted and in progress.Monitor the end-to-end applications packaging process and take appropriate action to resolve incidents and issues.Manage, and archive packages as needed (binaries and package sources).Perform a review of application packages held in the application repository, identifying prior versions of software that can be retired from production status and, where approved retire prior versions from the repository.Provide analysis and recommendations proactively and regularly, such as implementing version management to facilitate proper tracking and control of packages that are held on the application repository.