Manager
📋 Role Overview & Responsibilities
Skill: IT Asset Manager (ServiceNow)
Experience using ServiceNow as the role requires using the tool to review tickets and use the workflow to route tickets to Enterprise User Support Asset Mgmt. Team. Also, the individual would assist in other tasks relative to the procurement of technology assets (laptop, desktop, iPhone, iPad) and other project initiatives.
Responsibilities
Participate in training for use of Asset Management tooling to ensure adherence to policy, standards, processes, and strategic priorities for the Bank’s IT Assets.Maintain current information related to Bank’s IT Assets, periodically review system information with the business owners and certify annually the accuracy and currency of the information maintained in the asset management systems of record.Provide metrics and reporting on the technology assets.Participate in new and ongoing ITAM initiatives.
What We Are Looking For
Strong financial, communication and presentation skills demonstrating the ability to adapt to shifting priorities while maintaining a high level of service.General knowledge of procurement lifecycle and associated processes.Understanding of asset management life cycle and related applications.
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