Salesforces Business Analyst
📋 Role Overview & Responsibilities
implementation of complex CRM/CPQ/CLM Solutions and their various licensing types, coupled with a good understanding of business processes .
Hands-on Experience in Core Sales, Service and Community Cloud components such as Lead Management, Contact Management, Opportunity Management, Case Management, Customer Management, Queue Management, Ticket Management.
experience in Lightning UI, Lightning components, Collaborative Forecasting, Hierarchal and territory Management, Report Generation, and Dashboard Creation.
Developing comprehensive business cases with cost, service, benefit dimensions of proposed IT projects that are used at executive levels for funding and scope work.
Hands-On production support tickets
Requirements
Bachelor's degree in Computer Science or related field.
5+ years of experience in salesforce business analysis, design, and implementation of complex CRM/CPQ/CLM Solutions and their various licensing types, coupled with a good understanding of business processes.
7 years of IT experience in Business Analysis, System Analysis, Administration, and Testing
Experience in Core Sales, Service and Community Cloud components such as Lead Management, Contact Management, Opportunity Management, Case Management, Customer
&n bsp;
Management, Queue Management, Ticket Management
Participation in cross functional tasks to identify and document functional requirements.Evaluate existing application products which could address client requirements and develop recommendations wherever appropriate.Develop comprehensive business cases with cost, service, benefit dimensions of proposed IT projects that are used at executive levels for funding and scope decisions.Conducts analysis of client business processes and functional requirements and prepares appropriate documentation to communicate and validate the information.Completed administrative requirements in an accurate and timely manner.
Bachelor's degree in Computer Science or related field.
Frequently Asked Questions
How do I apply for the Salesforces Business Analyst position at Tata Consultancy Services? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Tata Consultancy Services without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Sunnyvale, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →