ServiceNow Lead
📋 Role Overview & Responsibilities
Job Title: ServiceNow Lead wtih ServiceNow Certifications
Relevant Experience
(in Yrs)8 + years
Technical/Functional Skills ServiceNow ITSM, CMDB
Experience Required12 + years
Roles & Responsibilities
Service Now experience is a must – has to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.Take ownership of the ServiceNow projects delivery – scoping, design, implementation, user training and value realization.Effectively communicate and manage the project stakeholders.Understand product roadmap and come up with POC/Proposal.Technical assistance for the project teamHands-on training needs on newer modules related to ServiceNowExecute PoCs for Comcast ServiceNow requirements like Chatbot etc.,Priority access to latest offerings from ServiceNow, exclusive access to ServiceNow portals, study materials and best practicesServiceNow CoE setup for Comcast
Generic Managerial Skills
EducationEngineering
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This position is located in Philadelphia, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
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