System Administrator
📋 Role Overview & Responsibilities
Work independently with vendor and guide Ops team.Point of Contact support for any major incident escalationPerform architecture reviews and aid application teams in transitioning into container/ Cloud environments based on solution.Manage and guide L2 OPS (24*7) support team for all BAU issues.Mentor and train OPS new members.Communicate technical concepts to non-technical audiences.Work with virtual and in-person teams, and work under pressure or to a deadline.Manage all engineering escalations.Strive for looking best practices in industry, analyses existing environment and propose remediation plans.Asset and Competency Development (update existing SOPs and create new one based on day-to-day activities)Work with vendors in evaluating and implementing new technologies
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This position is located in Des Plaines, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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