Senior Sales Manager
📋 Role Overview & Responsibilities
Responsibilities:Maximize room and banquet revenues: You’ll actively solicit, negotiate, and book new and repeat business through prospecting, emailing, referrals, and other channels.Identify and pursue new markets: Target and develop emerging markets that align with the resort’s business goals. Attend industry events, network within the community, and visit clients as necessary.Craft high-impact sales presentations: Showcase the resort’s unique offerings, emphasizing its 5 Diamond status and luxury amenities.Collaborate with other departments: Work closely with marketing, operations, and other teams to ensure seamless client experiences.Set sales goals and monitor team performance: Lead and motivate your sales team to achieve targets.Stay informed on market trends: Analyze customer behavior and adjust sales strategies accordingly.Maintain strong relationships: Cultivate connections with key customers and partners.Represent the resort professionally: Act as the face of the hotel during sales interactions, maintaining a polished appearance and demeanor.Experience and Education Requirements:Bachelor’s degree in hospitality, business, or a related field.Several years of successful sales experience: Proven track record of achieving sales targets, creating effective sales strategies, and developing client relationships.Deep knowledge of the luxury hospitality industry: Understand market trends, customer demands, and the unique selling points of a 5 Diamond resort.Excellent communication and negotiation skills: Articulate, persuasive, and adept at building rapport.Familiarity with sales software and lead management tools: Efficiently track customer interactions and manage leads.
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This position is located in Pasadena, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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