Air Export Operations Specialist

Well-know Logistics company based on the Nassau/Suffolk border is seeking an Air Export Operations Specialist to join their team.

The ideal candidate has 5+ years working in international air freight and is looking to continue to grow.

The position is paying up to $75K and the company would like to hire asap.

Key Responsibilities:Oversee the end-to-end international air export process.Demonstrate expertise in generating air waybills, house air waybills, and consolidations.Provide competitive rate quotations and service options.Negotiate pricing with various vendors, including domestic and foreign agents, truckers, and carriers, to secure optimal pricing, routing, and service for our clientele.Cultivate and nurture productive relationships with clients to identify new business prospects.Collaborate with clients and operations teams to establish standardized operating procedures, ensuring all customer requirements are met.Act as a liaison between customers, agents, carriers, truckers, and operations departments to ensure timely document submission and retrieval.Exhibit effective communication skills, actively listening, understanding, and resolving concerns and issues raised by business clients and colleagues.Facilitate communication among vendors, suppliers, forwarders, and agents to obtain current shipment information.Furnish timely and accurate updates to keep clients informed about the status of their shipments.Provide relevant information to transport companies to meet customer demands.Maintain accurate documentation in accordance with client and company instructions.Provide backup support for fellow team members when necessary.Perform any additional duties as directed by management to ensure departmental efficiency.Demonstrate comprehensive knowledge of U.S. export laws and regulations.Collaborate with the operations team to enhance processes and drive business performance improvements.Embrace role changes that contribute to the department's and business's growth.Strive to achieve personal objectives outlined during appraisals or on a monthly/quarterly basis.Enhance customer satisfaction and market share through proactive and regular communication.Undertake other responsibilities and duties as they emerge or become essential for the position.Adhere to all company policies, procedures, and U.S. government regulations relevant to the role.Requirements:Minimum of 3-5 years of experience in international air freight operations.Proficiency in basic computer applications such as Outlook, Windows, spreadsheets, Excel, and Word.Familiarity with domestic trucking related to customer pickups and airport deliveries, EEI filing, U.S. export regulations, and customer service experience.A college degree is preferred, but equivalent working experience will be considered.Strong communication skills, both over the phone and via email.Commitment to Equal Opportunity principles.