Network & Technical Support Engineer
📋 Role Overview & Responsibilities
Position: Network & Technical Support Engineer (Intermediate)Duration: 3 Years contractClient: State of MississippiLocation: Jackson, MS (Onsite)Visa - (H1b, GC, USC, H4,TN)Education Dept. Exp preferred
Responsibilities:Plan, design, prepare specifications, and assist in evaluation of procurements to implement local and campus area networks, and instructional labs.Assist in designing, configuring, implementing, and troubleshooting network hardware, software, ancillary services, and network communication gateways to other computing environments.Make recommendations for modifications and enhancements to networks.Assist in developing criteria for utilization of network monitoring software.Assist in developing methods and criteria for network traffic data collection and analysis.Assist in network operations, and in identifying and resolving network (and component) operating problems with other Vendors and local school/school district staff.Provide supporting expertise to other technical staff members in installing and configuring network equipment and in resolving user and systems problems.Provide assistance in managing e-mail servers, including archival of e-mail and spam management.Provide assistance with the migration/conversion of e-mail services to new hardware and/or software.
Skills:Microsoft Active Directory 2012 R2 (or higher) experienceMicrosoft Exchange 2013 (or higher) experienceMicrosoft Server 2016 (or higher) experienceRouting and switching experienceGoogle G Suite and/or Microsoft Office 365Microsoft Azure Active Directory and IntuneExperience implementing audio-visual communications (video conferencing) using H.323 protocolExperience developing and delivering technical training in a classroom settingProject management experience for hardware and software implementation projectsWAN, LAN and network design experience, including development of layouts and specificationsMicrosoft Certified Systems Engineer (MSCE), Microsoft Certified IT Professional Server Administrator (MCITP-SA), or Microsoft Certified IT Professional Enterprise Administrator (MCITP-EA)Cisco Certified Network Associate (CCNA) with experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configurationMicrosoft Windows 10 and 11 experienceMac OS 10.11 or higherMicrosoft SQL Server 2012 or higherServer and workstation virtualization experienceFirewall configuration experienceExperience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune for Education, JAMF, etc.Experience in setting up and managing a web filter for devices on and off campusExperience in implementing remote support solutions for devices on or off campusWireless/Wi-Fi Networking Experience
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This position is located in Jackson, MS with potential relocation and sponsorship assistance depending on candidate qualifications.
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