Sr. Account Manager - Boeing
π Role Overview & Responsibilities
The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills. ResponsibilitiesBuild long-term relationships with Tech Mahindra customers and partner with our stakeholders globally across other Service Lines to find opportunities for Digital and cloud transformation across areas of infrastructure, application, data, and other digital capabilities as available on the AWS platform.Responsibilities will include cultivating executive relationships, driving adoption through effective partnerships, and market penetration at existing customers.Bring strategic perspective to drive discussions and engagements with CXOs and Business Unit leaders as well as enough technical depth to be able to interact and understand the language of software developers and IT Architects.Anchor Tech Mahindra respond to clientβs RFP, RFI, RFS, and other solution documents to ensure the development and on time submission of winning proposals.Develop an annual business plan and Go-to-Market Strategy for assigned portfolio and achieve and deliver sales revenue as per quarterly and yearly assigned goals.Achieve assigned targets on Revenue, EBITDA, Debtor days.Act as customer advocate to ensure that all departments understand customersβ requirements and respond with the right quality of service.Provide accurate forecasts to Management.Develop plans to maximize business opportunities with each customer. The plans include revenue forecasts by offerings, resource requirements, and sales and marketing campaigns to meet revenue targets.Achieve Customer Satisfaction(CSAT) in conjunction with Delivery Managers.
Qualifications
5-10 years of experience of selling software solutions and account management MBA and/ or engineer with specialization in sales from an institute of repute.Familiarity with sales performance metricsStrong negotiation, presentation and communication skills
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