Desktop Support Technician
📋 Role Overview & Responsibilities
Executive Desktop Support Technician (Contract-to-Hire) - Dallas, TXDo you thrive in a fast-paced environment, troubleshooting technical issues and ensuring smooth operations? Are you passionate about providing exceptional customer service? If so, we want to hear from you!We're seeking a highly motivated and skilled Executive Desktop Support Technician to join our growing team in Dallas, TX. This is a contract-to-hire opportunity offering a competitive hourly rate of $25-$36/hr, based on experience.Responsibilities:Provide exceptional technical support to a team of 3500+ users, primarily using Windows laptops but also supporting a small number of Macs (5-6).Troubleshoot and resolve a wide range of desktop and mobile device issues (Android and iOS).Manage mobile device security using Microsoft Intune.Utilize ServiceNow for incident tracking and resolution, ensuring efficient IT service management (ITSM).Configure and maintain network devices for optimal network performance.Install, configure, and troubleshoot printers.Leverage Amazon for efficient fulfillment and ordering of IT equipment.Maintain a strong understanding of the Microsoft Office 365 suite to assist users with related inquiries.Document technical solutions and maintain a knowledge base for future reference.Maintain a positive and professional attitude, providing excellent customer service to all users.Qualifications:3+ years of experience in Desktop Support or a related field.Proven experience with incident tracking systems, preferably ServiceNow.Strong understanding of computer networking concepts.Experience configuring and troubleshooting printers.Experience supporting mobile devices (Android and iOS preferred).Familiarity with Microsoft Intune for mobile device management.Proficiency with the Microsoft Office 365 suite.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Strong problem-solving and analytical skills.Experience with Amazon fulfillment and ordering a plus.Benefits:Competitive hourly rate: $25-$36/hr (based on experience)Contract-to-hire opportunityOpportunity to work in a fast-paced and dynamic environmentBe part of a growing and supportive team
Frequently Asked Questions
How do I apply for the Desktop Support Technician position at TechHuman? ▼
Click the “Apply for this Position” button on this page to submit your application directly to TechHuman without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Dallas-Fort Worth Metroplex with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →