Risk Specialist
📋 Role Overview & Responsibilities
About Tekmetric
Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first.
Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core value.
We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our industry.
Our customers love our products. We love serving them. And we love the journey we’re on together.
Come build with us!
What You’ll Do
As a Risk Specialist you will perform the following tasks for our merchant services portfolio:
Daily monitoring of transactional data to detect fraudulent activitiesAnalyze and monitor portfolio to identify opportunities to reduce potential lossesMake data-driven decisions while collaborating with cross-functional teams to improve fraud preventionInteract with partners (e.g., processor, card brands, issuers, etc) to address issues and find solutionsCreate and maintain reports and dashboards to track and identify losses and revenue opportunitiesSupport merchants with fraud-related issues and chargebacks via email and phoneMaintain systems with the most up to date risk deterrent featuresProvide feedback and guidance on policy and procedures for risk and underwritingAssist in underwriting applications by completing KYC, OFAC , credit, financials, bank document checks, etc.Stay on top of any updates in payment processing and FinTech industries related to fraud, credit, risk, regulatory, legal, etc.Help the Tekmerchant team achieve its benchmarks and goals.
What You’ll Bring
Minimum of 2 years experience in payment risk or underwriting Familiar with merchant fraud prevention solutions and Stripe A working comprehensive knowledge of risk management and underwritingWorking knowledge of legal and regulatory guidelinesA good working knowledge of integrated paymentsAbility to communicate clearly, effectively and persuasively both verbally and in writingHas strong organizational and analytical skillsCan work independently and is self-motivatedCan work efficiently in both Microsoft Office products and G Suite productsStrong problem-solving skills
Who You Are
Successful candidates will also demonstrate many of the characteristics that our core values represent:Build things that matter:You have a love of building something new or improving on current processes and care about making a positive difference.We’re all entrepreneurs:You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.Yes before no:You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.We matter to each other:You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.
What We Offer
Healthcare Insurance and Leave:Flexible and remote work opportunitiesGenerous PTOExceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved onesExcellent Medical, Dental, Vision and Prescription Drug Coverage
Financial Benefits:401(k) Retirement Savings Plan with a 6% MatchEmployer covered STD, LTD, Life and AD&D Insurance ProgramsUp to $60 monthly for wellness expenses and activitiesEducation Assistance- includes undergraduate/graduate courses and continuing education
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Frequently Asked Questions
How do I apply for the Risk Specialist position at Tekmetric? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Tekmetric without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Houston, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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