Field Technician

Description

Network Services, Field Services

Top Skills'

Experience pulling, splicing, terminating, and servicing copper and fiber infrastructure.

Working knowledge of telecommunications, data networking, and structured wiring installation principles.

Working knowledge of industry standards such as TIA/EIA 568-B, single-mode fiber optic cabling.

Ability to read and comprehend engineering documents and then implement designs to specification in the field.

Our Network Services organization provides cutting-edge technology services and solutions. Our highly skilled and experienced team is committed to delivering technology solutions that are both standards-based and process-oriented, as well as agile and adaptive. We understand the importance of adhering to best practices and industry standards to ensure our services' reliability, security, and scalability. At the same time, we recognize the need to be flexible and adaptive in a rapidly changing technological landscape. We continually strive to provide exceptional customer service and support and work closely with our partners across campus to foster a culture of innovation and excellence. Our team is adept at collaborating with stakeholders across the university to understand their unique needs and requirements and to develop solutions that meet their specific goals.

The Opportunity

We are on the lookout for an enthusiastic and skilled IT Field Services Technician III to become a pivotal part of our Field Services team within the Network Services domain. This is your chance to make a significant impact at a prestigious institution, contributing to the backbone that supports our vibrant campus community.

Role

As an IT Field Services Technician III, you will play a crucial role in installing, repairing, and maintaining the physical and electronic components of our diverse network infrastructure. Your expertise will span across wired, wireless, and voice networks, in addition to performing moves, adds, and changes to the existing infrastructure and equipment. Under very general supervision, your day-to-day will involve:

Receiving and prioritizing service orders for simple to moderately complex data network and voice communications installations, moves, adds, changes, and repairs.

Gathering electronics, tools, equipment, and other supplies needed to complete the work.

Coordinating with CIT’s specialized engineering teams, local IT support, and customers to ensure seamless service delivery.

Hands-on work with data network and voice communications hardware, including but not limited to ethernet switches, wireless access points, voice handsets, emergency phones, and UPS Units.

Addressing and troubleshooting performance issues, service outages, and collaborating with senior technicians and engineers to devise effective solutions.

Managing cabling infrastructure tasks with precision, from pulling, splicing, and terminating to proper labeling and documentation.

Assist in deploying new infrastructure for key IT projects.

Prepare to engage in fieldwork across diverse campus locations beyond just the typical office locations, from bustling construction sites to serene outdoor settings. Your safety is our priority; comprehensive safety training and gear will be provided. A valid NYS driver's license is essential as you will navigate the location in company vehicle, contributing to the vibrant life. This position requires rotational 24/7 on-call responsibilities throughout each calendar year.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.