It Support Technician
📋 Role Overview & Responsibilities
Description
TransUnion Global Asset Tracking team handles all devices for the organization. They track, image and repair assets for all corporate end users. They are looking to bring in additional technician to assist with an upcoming influx of work. This team will be imaging devices and sending them out to business users across the globe. This project is a part of an ongoing refresh initiative. In addition, this team has walk-ups and helps assist with RTO. They will be setting up new workstations and address any break/fix issues with the existing ones.
Day-to-day responsibilities will include imaging devices (USB and SCCM), shipping and tracking inventory. They are currently rolling out MSFT Autopilot, so some of the work could be automated; Additional troubleshooting: VPN connectivity issues, hardware break/fix, software uploads etc. Overall they are looking for someone who is eager to own issue resolution and provide White-Glove services to their executives as needed.
Skills
Desktop, Windows 10, Hardware, Technical support, Imaging, Office 365, Deployment, Sccm, Service desk, Windows, Troubleshooting, Support, Customer service, Ticketing system
Top Skills Details
Desktop,Windows 10,Hardware,Technical support,Imaging,Office 365,Deployment,Sccm,Service desk,Windows,Troubleshooting
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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This position is located in Chicago, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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