( REMOTE) Care Engagement Specialist 2
📋 Role Overview & Responsibilities
Care Engagement Specialist (remote)
Must live in Washington State ( 19.00 USD/hour) (Paid Training)
Highlights Of The Job
Industry: Healthcare-Call CenterStart Date: 5/13 Shift: 8a-630p PST (must be available for shifts between this time) Employment Type: Contract thru September (possible extension) Fully Remote
Working with an extensive client base, TEK systems is searching for customer service specialist in Washington!
Benefits Of This Role
Weekly pay Work fully remote / no weekends Helpful and supportive leadership and executives Opportunity to work for one of the top Healthcare organizations in Washington.
A Day In The Role
Care Engagement is responsible for supporting the organizations goals of obtaining health needs screenings scheduling preventive service appointments and educating members on plan benefits and services. You will provide members with educational materials and carry out strategies to increase health care adherence and reduce barriers to care. Make outbound or receive inbound calls from members to schedule doctor appointments assist members that need to complete Health Needs Screenings or make payments to become eligible for enhanced benefits. Educate members on utilization of Emergency Departments in non-emergent conditions and the impact to their benefits.
Requirements
Must have1+ year of customer service (healthcare, call center) Must have at least a high school diploma Microsoft Words, Outlook, Excel proficiency Problem solver/ de-escalationbhandler Able to multitask and prioritize when it comes to multiple complex projects or queues.
Next Steps
The Aston Carternrecruiting team will reach out to you to discuss next steps in 5 business days.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Frequently Asked Questions
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