Mortgage Document Delivery & Shipping Coordinator
📋 Role Overview & Responsibilities
Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
POSITION SUMMARY: Provides technical support to the Division with the secondary and correspondent mortgage loan delivery in accordance with Fannie Mae (FNMA), Freddie Mac (FHLMC), Ginnie Mae, Government, Investor, and Agency guidelines; works with internal and external contacts to clear conditions and/or provide required documents while prioritizing delivery by scheduled commitment delivery dates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Creates pooling calendar for the Division, based upon communication from Capital Markets; proactively monitors expiring commitment dates to ensure loans are delivered and ready for certification prior to the lock expiration date; Offers support to the Post-Closing & Shipping Manager and Director in monitoring the FHLMC, FNMA or GNMA pipeline to identify timing issues.
Works with document custodian to ensure agency review occurs prior to the pooling commitment funding date; Responsible for knowing the loan delivery guidelines, meeting the specific loan delivery requirements of each investor and their various systems, endorsement of mortgage notes to investors including generating allonge to a note for GNMA poolings.
Processes overnight collateral packages accurately; validating loan closed according to terms outlined in the THDA commitment. Secures the documentation in compliance with internal policies and procedures; Prepares daily note log and provides to the Post-Closing team; documenting any deficiencies, communicates externally and internally for successful results in accurate collateral documentation, maintaining timely follow-up.
Communicates with post-closing staff and Originating Agents (OAs) for the delivery of the Uniform Loan Delivery Dataset (ULDD); Submits the ULDD to Freddie Mac within the Loan Quality Advisor (LQA) and Loan Selling Advisor (LSA) electronic systems, analyzing results; works diligently with the OA and the Post-Closing Coordinator to clear any critical errors with LSA.
Prepares collateral packages accurately to be shipped to document custodian per their guidelines, under the appropriate agreement and purchasing source.
Monitors collateral statuses in Loan Selling Advisor (LSA), Loan Origination System (LOS) and Document Custodian's system to ensure all collateral is delivered within targeted purchase/settlement range.
Monitors final documentation pipeline for final certification with Ginnie Mae; working with document custodian to execute final certification in GinnieNet system within established timeline.
Maintains a high level of written and oral communication with OAs to ensure accurate and timely receipt of documentation. Assists Funding Manager with documentation requirements for loan purchases; Cross trains in other areas of post-closing for overflow.
MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience
High school diploma or equivalent GED. Bachelor's degree in finance or related field preferred.
Three years of experience in the mortgage lending field required, with a focus on loan delivery preferred.
Recent employment in the mortgage banking field is preferred.
The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge, Skills, Abilities, and Competencies
Knowledge of secondary market and regulatory requirements for Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Development (USDA/RD), Federal Home Loan Mortgage Corporation (FHLMC), Federal National Mortgage Association (FNMA), and Private Mortgage Insurance (PMI).
Knowledge of Loan Product Advisor and Loan Selling Advisor or the ability to learn and understand these quickly.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Builds and maintains positive relationships with internal and external constituents.
Strong organizational skills.
Strong time management skills; uses time effectively; consistently meets deadlines.
Ability to exercise good judgment in evaluating complex situations.
Ability to adjust to frequent procedural change.
Documents regularly, thoroughly, accurately, and completely.
High level of detail and accuracy.
Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.
Special Demands
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
The employee is regularly required to walk and to reach with hands and arms.
The employee is occasionally required to stoop, kneel, or crouch.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
Frequently Asked Questions
How do I apply for the Mortgage Document Delivery & Shipping Coordinator position at Tennessee Housing Development Agency? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Tennessee Housing Development Agency without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Nashville, TN with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →