Account Manager
📋 Role Overview & Responsibilities
One of the most creative and dynamic digital marketing firms in South Florida, THAT Agency, is seeking a passionate Account/Project Manager.
About THAT Agency
From website design and development to content, SEO, social media, pay-per-click, and email marketing services, THAT Agency helps businesses get noticed in every corner of the digital world – and leave a lasting impression. Working with a diverse clientele gives the talented team at THAT Agency unique insight into digital marketing strategies that transcend product, service, industry, or sector.
Job Description
We’re looking for a smart, talented and savvy account manager that can oversee our projects and work with our customers. The Account Manager is expected to interact and communicate with marketing, technical, and executive management teams along with our clients to ensure the projects are on schedule and on spec.
Responsibilities
Be the main client point of contact for all day-to-day communications on the project or retainerAssign monthly tasks to team membersEnsure deliverables are on par for brand voiceLead Projects with deliverables, deadlines, and key milestonesMaintain timelines for production views with development schedulesLead technical discussions with stakeholders and internal teamsDefine technical requirements and various needs related to services and integrationMaintain industry-relevant knowledge around product and industry trendsCommunicate project updates internally and externally to the clientInitiate client communications, where applicable, to provide strategy and product awarenessUnderstanding and knowledge of CRM products, deployments, and solutions on an enterprise levelBe extremely adaptable to change - we are a growing company, and we are nimble!
Requirements
Must be a U.S. Citizen and must be able to work from West Palm Beach, FL Headquarters.Minimum of 2 years’ experience in project management in a Digital Marketing Agency, software development, or online enterprise CRM/CMS implementation environmentMinimum of 2 years’ experience with client management and communicationSolid understanding of UI design, HTML development, QA testing, and implementation processesAbility to provide clear timeline and milestone reportingExcellent communication skills, both verbal and written, re-enforcing team building and empowermentBachelor's degree or Associate degree plus equivalent experience (military, public sector, or private sector) required (Master's degree preferred)Web Design experience a plusCRM experience with Hubspot, Pardot or Marketo a plus.
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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