Green Energy Customer Consultant

Position: Green Energy Customer Service ConsultantLocation: Oak Brook, ILDuration: 12+ months assignmentRate: $48/hr

Responsibilities:Educate customers about green power options and corresponding programs/services at ComEd, state, and national levels.Interface with customers via phone, email, and face-to-face interactions to provide information and assistance.Support and manage the net metering application and enrollment process in alignment with legislative requirements.Correspond and interact with internal and external groups to ensure proper assignment of customer accounts to net metering.Monitor, coordinate, and interface with internal and external groups to facilitate meter exchanges, billing requests, and enrollment completion.Correspond with customers to ensure completion and return of required forms and agreements.

Qualifications:6+ years of direct and detailed customer support experience.Strong interest and passion for advancing clean energy technologies.Excellent communication skills, including verbal, written, and listening abilities.Ability to understand customer perspectives and resolve issues through outstanding customer service.Demonstrated customer service experience or call center experience.Knowledge or experience in solar, net metering, and interconnection processes.Proficiency in Microsoft Office tools such as Outlook, Teams, Excel, PowerPoint, and Word.Ability to explain technical and complex topics in a customized manner for individual customer understanding.Strong investigative mindset to synthesize information from multiple systems to determine issues and next steps.Knowledge or experience in solar, net metering, and interconnection processes, with an understanding of state and federal clean energy programs and incentives.

This role offers an exciting opportunity to engage with customers, advance clean energy initiatives, and contribute to the promotion of sustainable practices within the community.

IMPORTANT: This Clean Energy Consultant job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/DisabledAdecco will consider qualified applicants with arrest and conviction records for employmentTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/