Administrative Support (Part-time)

Starting Compensation: $15.27-$18.32

Learn about The Buckeye Ranch

For decades, The Buckeye Ranch has been restoring hope and providing healing for children, youth, and families in Central Ohio. Our continuum of care addresses every stage and aspect of what children may be experiencing after traumas caused by mental illness, abuse, or neglect. With help from The Buckeye Ranch, they’re empowered to overcome obstacles, tap into their resilience, and move forward toward healthy, fulfilling lives.

The Buckeye Ranch is seeking an Administrative Support to join our Admissions and Engagement Department! You will provide administrative and clerical support to Buckeye Ranch programs. Maintain a customer service focus for families, all external customers, and internal staff. Operates phone system. Provide all TBR programs and managers with reports due, timetables and maintains report due date, running reports through Electronic Health

Record. Acts as a receptionist for clients, families, and visitors. Completes other administrative support tasks as assigned by Administrative Support Team Supervisor.

Schedule: Part-time, Non-Exempt (Monday – Friday, 4pm-8pm)

Location: Grove City, OH (In office)

What you’ll do:

Communicates effectively and appropriately in a respectful, clear, concise, and accurate manner. Actively listens to others and is open to their point of view and selects the right tone and type of communication for the situation and audience.Routinely provides high quality customer service in a courteous manner in interactions with clients and customers.Anticipates and works to avoid situations that can adversely affect the customer. Handles difficult situations in a positive and professional manner.Reception and front desk coverage as needed. Duties will include and are not limited to: Greet visitors direct them to waiting areas and announce their arrival to appropriate individuals. Answer all incoming telephone calls, make proper connections to appropriate individuals, take

and route messages, as necessary.

Answer routine questions from callers or visitors or direct them to the appropriate resources.Maintain a "reports due" log for assigned programs.Track Ohio Department of Mental Health and Addictions paperwork on all AOD clients.Run any reports in Electronic Health Record related to Quality Improvement as needed.Maintains compliance with appropriate policies and procedures, standards, regulations, and rules pertinent to services provided while respecting confidential information.Completes or supports continuous quality reviews and monitoring of pertinent data and procedures as needed for contracts, licensure, accreditation, etc.Is knowledgeable about job safety duties/responsibilities and demonstrates safe work practices as it pertains to the position held. Promptly reports unsafe conditions, situations, incidents, or injuries.

Who you are

You have a High School Diploma or GED.You have at least one year of experience working in administration.Proficiency with computer programs including SACWIS and Outlook.You have an active driver’s license.

Our benefits

Benefit effective date: First of the month following 30 days of employment.

Wonderful medical, dental, and vision insurance.Paid Time Off (Four weeks within the first year)Company Paid Life InsuranceCompany Paid Short Term Disability401K + Employer ContributionNon-Profit Student Loan Forgiveness ProgramEmployee Assistance ProgramTuition AssistanceEmployee Referral Program

Applicants are considered for all positions in accordance with statutes and regulations concerning non-discrimination on the basis of race, ancestry, age, color, religion, sex, national origin, sexual orientation, gender identity, non-disqualifying disability, veteran status, or other protected classification. The Buckeye Ranch is an equal opportunity employer, as well as a substance and tobacco free workplace. All offers of employment are contingent on satisfactory pre-employment drug screen.

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