Benefits & LOA Coordinator

Job Summary:The Benefits Coordinator will be responsible for the daily administration of employee benefits programs, including Disability and FMLA claims management, ensuring accuracy in record-keeping, and providing excellent customer service to employees regarding their benefits inquiries. This role requires a strong attention to detail, excellent communication skills, and the ability to handle confidential information with discretion.Responsibilities:Key Accountabilities:Manage all employee leaves i.e. FMLA, PFML, STD, LTD, and Workers’ Compensation for compliance with company policy and applicable lawsAssist with the administration of various employee benefit programs, such as group health, flexible spending accounts, dental and vision, disability and life insurance, 401(k) and RRSPProcess benefit plan enrollments, including changes, open enrollment, plan documents, and plan regulatory guidelines in accordance with Company policiesAudit vendor bills; reconcile HRIS and other reports to monthly billing to ensure accurate payment and enrollment; prepare invoices and present bills for timely paymentReview and resolve daily integration errorsResearch and respond to employee questions regarding all aspects of benefits and act as a liaison between employee and insurance carriers/third party benefits administrator to ensure timely resolution of issuesConduct comprehensive benefits orientation for new hiresEnsuring compliance with State and Federal laws including ERISA, COBRA, HIPAA, DOL, and other applicable regulationsProvide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans during peak periods and open enrollmentPerforms other related duties as assignedEducation and Experience:Associate’s or Bachelor’s degree2+ years of experience in benefits administration or in a related fieldExperience with HRIS systems. Workday experience preferred.Skills and Behaviors:Experience with Microsoft Office Suite, specifically ExcelExcellent verbal and written communication skillsAttention to detail, strong organizational skills, and ability to work in a fast-paced environmentAbility to work independently under general directionAbility to organize, prioritize, and perform multiple tasks to complete job function in an orderly, efficient manner