Teller & CSR

Locations: Timmonsville & Myrtle Beach Area

BASIC FUNCTION:Provide service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to appropriate departments in the bank.

ESSENTIAL DUTIES:Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices.Process savings withdrawals.Cash checks: verify endorsement, receive proper identification, and ensure validity.Identify counterfeit currency.Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.Cross-sell bank products and services.Refer customers to the proper department for issues that cannot be resolved at the teller line.Count and roll loose coins.Issue personal money ordersAccept loan payments: verify payment amount and issue receipts.Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.Ensure teller station is properly supplied.Receive FICA payments: verify deposit coupons are properly completed and checks are made payable to the “Bank”.Follow procedures for removing accounts for dormancy.Balance drawer daily, including periodic batching of cashed checks.Process cash advances, redeem U.S. Savings Bonds.Maintain appropriate currency logs.Follow all bank policies and procedures.

BACK-UP DUTIES:Greets and directs customers.Explains various services available and assists customers in selecting these services.Opens various types of new accounts; verifies and processes changes to existing accounts.Processes customer check orders. Prepares letters to customers.Helps customers to balance checking accounts.Performs a variety of other tasks, such as filing, copying, and ordering credit reports.Opens or closes safety deposit boxes; assists with inventory of deceased customers’ boxes.Maintains confidentiality of customer accounts.Performs other task requested by supervisor as they relate to the Bank and it functions.Also may provide notary public services.