Administrative Coordinator

Position OverviewThe Administrative Coordinator is a highly organized individual who draws energy from managing multiple tasks simultaneously. They have a strong sense of urgency, but not at the expense of quality. In addition, they consistently demonstrate the knowledge, attitudes, skills, and habits of a high achiever who is committed to putting clients first and providing top-notch customer service. They are extremely detail oriented and take pride in producing accurate and high-quality work.They will manage the sales timeline efficiently and effectively to ensure all transactions close on time, with little or no hassle to clients or third parties.

What will you do?Provide exceptional customer service throughout the sales processMaintain client database and transaction filesProvide administrative assistance to multiple departments

Essential duties and responsibilitiesServe as liaison between parties during the real estate sales process including agents, clients, title companies, lenders etc. to ensure a smooth and successful closing process Create timelines and follow up with appropriate parties as needed to ensure deadlines are met Understand the contracts & be able summarize all important terms, conditions, and contingenciesCommunicate with the agent(s) throughout the transaction regarding missing documents, setting calendar reminders, file compliance status, or other issues that may arise, etc.Communicate with clients regularly to set expectations, answer questions and request reviews and referralsMaintain accurate and compliant files for all transactionsAdd, maintain and update client and transaction records in databaseAssist with the coordination of client eventsAssist with the drafting and scheduling of newsletters and social media postsProvide administrative support for other departments as directed

Qualifications Strong organizational skills with the ability to prioritize tasks effectivelyExperience in data entry and maintaining databasesExceptional customer service skills with the ability to handle inquiries professionallyStrong written and verbal communication skillsExceptional organizational skillsPrevious experience in a high-level customer service role preferredPrevious experience in the Real Estate industry a plus