Front Desk & Events Coordinator

Mission and VisionUniqueness is powerful. Inclusivity is our future. BE PART OF IT!Here at The Haven we strive to be welcoming in all we do. One of our core values is inclusivity. The Haven is committed to inclusion and recognizes members of all races, ages, cultures, abilities, ethnicities or nationalities, gender identities and expressions, sexual orientations, marital statuses, religious affiliations, and socioeconomic statuses. As a part of our commitment to developing and sustaining a vibrant diverse community, we strive to create an environment of inclusivity through these principles: We respect and affirm the dignity of each member of our community. We are committed to providing and promoting a harassment bias-free environment by addressing issues of equity and justice in our community through our events, community outreach, and all interactions with members and guests. We are committed to the ongoing education of our staff and members, as a part of the process of developing and maintaining a community that provides an affirming coworking environment for all. We will continually challenge ourselves, and others, in an environment of mutual concern and respect for the free expression of all individuals.

Role & SkillsThis position’s primary function is to manage Haven Events & work at the Front Desk. You will be responsible for setting the tone of the experience that our members and guests have, as well as creating an inclusive and welcoming community.

Front Desk Skills:Experience with customer service & strong communication skills Ability to operate the front of the house and support cleaning routinesAbility to handle and prioritize many tasksEnsure excellent customer & member experienceMaximize new members through sales and tours, and retention of existing members through personal relationship building, programming and community building Operate both software and hardware with strong technical skills

Events Skills:Experience in small to large event planning, management and growthOnsite execution of all events from start to finish and maintenance of the spaceRecruit, manage and schedule contract event staff Maintain event supply inventory Maximize events & meeting room bookings through multiple sales channels and strategies Attend & schedule networking events to increase exposure and revenuePlan and execute internal events for Members and Guests to increase retention and community Ensure excellent customer & member experienceHigh level of organization & task oriented

General Skills: Demonstrates and supports a culture of diversity, equity and inclusionAwareness and understanding of the issues and challenges faced by underrepresented groupsSelf-starter, initiator, able to self manage Experience with technology, (AV equipment & software programs)Experience with marketing & sales (tours, membership and event sales)Ability to obtain OLCC servers + ODH food handlers permits (The Haven will pay for these permits)Proficiency in Google Suite (Google Sheets, Google Docs), Microsoft Suite (Excel, Word), or comparable software

Compensation & Logistics:This position is full-time, approximately 40 hours a week. Additional hours may be necessary to support night and weekend events and meetings. Reports to the Executive Director of HavenSalary $22-24/hr (commensurate with experience) Bilingual candidates are encouraged to apply (Spanish preferred)Health benefit eligible after 6 months of employmentWe comply with the Oregon sick leave lawThe Haven is not a fully independently accessible space. Several rooms require navigating 3 stairs. There is an elevator to the 2nd floor.

We are an Equal Opportunity employer. The Haven acknowledges that institutions have perpetuated systems of racism and oppression that have compounding impacts on people’s ability to thrive. We know these systems of oppression present challenges for women, people of color, LGTBQ+ folks, people who have a disability, and people from other historically marginalized communities in relation to employment. We encourage applications within these communities.

Anticipated start date: May 1, 2024