Quality Technician

Triple Diamond Glass, a wholly owned subsidiary of PGT Innovations, is a manufacturer and supplier of glass technology solutions focused on energy efficiency, impact resistance, and security for use in residential windows. For nearly 40 years, PGT Innovations team members have been driven to create the strongest, safest building products on the market. As a part of the Triple Diamond Glass team, you will help foster that innovation by producing next-generation glass products.

Summary

Under general supervision, the Quality Technician manages quality activities by performing the following duties personally or through others to satisfy the customer and drive continuous improvement.

What You'll Do

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues.Utilizes various measurements and tests equipment to perform capability studies; documents process performance as required.Develops and maintains work-in-process and finished goods quality audits. Ensures audits reflect most up to date customer issues.Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer.Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis.Develops and makes visual displays depicting good and bad parts, e.g. acceptable and unacceptable metal.Quarantines and oversees disposition of non-compliant material and devises methods to assess cost and responsibility.Works with suppliers to help resolve non-compliant material issues and make recommendations for improvement and provides feedback as necessary.Manages documents related to production inspections, calibration and capability as defined in quality plans.Provides training to production workers on audits, inspections, and calibrations as required.Understands supplier and customer testing and quality plans as required.Understands of Engineering Change Orders and Temporary Deviation processes.

Supervisory Responsibilities

Mentor and lead co-workers in Quality Systems Department and in production

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In-depth knowledge of PGT manufacturing processes and productsAbility to work independently with limited guidance from supervisorFamiliar with the use of standard measurement and test equipmentAbility to read and interpret prints and complex proceduresExcellent record keeping and documentation skillsWorking knowledge of word processing, spreadsheets and presentation software

EDUCATION And/or EXPERIENCE

A.A. degree preferred

Language / Communication Skills

Strong written and verbal communication skills

Can communicate well with customers, suppliers, workforce and management

Mathematical Skills

Trigonometry, geometry, addition, subtraction, multiplication, division, averaging, percentages, and common algebra

REASONING ABILITY

Able to coordinate multiple projects and areas of responsibility through priority settingStrong problem solving skillsAbility to document a plan and delegate responsibility to drive corrective action/results

CERTIFICATES, LICENSES, REGISTRATIONS

Quality Technician Certification desired

PHYSICAL DEMANDS / WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.Frequent use of eye, hand, and finger coordination enabling the use of office machinery.Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.Work in air-conditioned office environment and unclimatized plant environment

Travel Requirements

Ability to travel occasionally domestically.

Occasional: activity exists less than 1/3 of the time.

Frequent: activity exists 1/3 and 2/3 of the time

Who We Are

At PGT Innovations, we may build and support high-quality, innovative windows and doors, but every day holds opportunities for us to do so much more - from building stronger teams through leading, supporting, mentoring, and collaborating, to fostering better relationships with our customers.

WHY WE'RE DIFFERENT

Every day we look for opportunities to grow and achieve greatness - together.

This isn't an "everyone for themselves" environment. Here, we look out for each other. We help each other. We prop each other up during challenging times.

Because inventing, building, and delivering the future of windows and doors is not a one-person job. It takes all of us. Our collaborative group.Our understanding family.Our strong team. Working together to inspire greater opportunity for our customers, our community, and our team members.

WHAT WE OFFER Competitive compensationCareer advancement opportunitiesMedical coverageDental coverageTuition reimbursementEmployee stock purchase plan401k matchingProfit sharingPaid time offVolunteer time off PGT Innovations is an equal opportunity employer. Applicants are considered for positions without regard to race, color, creed, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, mental or physical disability, marital/family/caregiver status, genetic information, military or veteran status, citizenship or any other characteristic protected by federal, state or local low. PGT Innovations also prohibits harassment of applicants or employees based on any of these protected categories. PandoLogic. Keywords: Quality Control / Quality Assurance Technician, Location: Prince George, VA - 23875