Billing Coordinator

The Billing and Collections Coordinator (BCC) is responsible for the billing and collection of all receivables for private payors for Legacy’s retirement communities / skilled nursing centers on a consolidated basis. This role may also include responsibility for billing and collection of third-party payor balances (Medicare / Medicaid insurance). In addition, the BCC is responsible for the maintenance of all billing tables to ensure accurate recording of revenue. The BCC is responsible for the communication and enforcement of corporate billing policies and procedures.

Accounts ReceivableBilling of monthly services fees and ancillary chargesCollections of accounts receivable balancesTimely posting of payments to accounts receivable ledgerMaintain a current, accurate accounts receivable ledgerLead / participate in the A/R Aging calls to go over aged balancesSend ACH drafts and credit card payments to A/R for processing

ReportingMaintain write off schedules and summarize causesMonth-end close – revenue schedulesDaily and monthly census reporting

Revenue AccuracyMonth-end close – ensure all days are billed and booked in revenueRates tables – make sure revenue reflects the appropriate billing ratesManage resident contract renewals timely and accurately using Contract Logix

OtherSubmit long term care information (fax / email)Resolve any discrepancies with residents and patientsCoordinate with facility personnel on billing policies / proceduresUse PointClickCare (PCC) systemPrepare A/R write-offs, refunds, and other non-recurring revenue adjustmentsAudit assistanceReport accounts to collection agency as necessaryCoordinate with marketing and sales on move ins, move outs and transfersSet-up billing instructions / financials for all new residents in PCCContinually update process documentation for billing role to maintain accurate process steps and procedures

Educational Requirements and Experience Bachelor’s degree preferred2-5 years of billing experience in health care including private pay, third party payors (Medicare Part A and B, Medicaid, managed care, supplemental insurance) Microsoft office including Microsoft word and Excel skills