Manager, Employee Engagement - Arlington

Title: Manager, Employee Engagement

Department: Employee Engagement

Reports to: Director of Learning and Engagement

Status: Exempt (Salary), Full-Time, Management

Location: Hybrid/remote/2+ days/week at various locations, but based at Arlington Administration Building

Schedule: Monday-Friday, 8:30am-5:00pm

Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program, etc.

SUMMARY

The Employee Engagement Department is responsible for the execution of agency-wide efforts, designed to connect all staff to opportunities that are crucial to shaping the most engaging employee experience possible. These efforts include overseeing a robust calendar of communications and activities, creating greater accessibility and equity within our staff, supporting and consulting with other teams and leaders to maximize engagement, and coordinating events for employees to connect with each other.

Under the supervision of the Director of Learning and Engagement, the Manager, Employee Engagement will lead the execution of all activities of the Employee Engagement Department including ongoing and new agency-wide engagement opportunities. The Manager, Employee Engagement will have the opportunity to give strategic input into the future direction of the department, both initially and on an ongoing basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Agency-Wide Staff Engagement Initiatives

Be responsible for the annual calendar of agency engagement initiatives and timelines for executionLead annual engagement surveying, analysis, and reporting processLead initiatives to increase understanding and commitment to the Expected Behaviors of all staff and People LeadersOversee execution of all-staff engagement and integration events, supporting personally as needed, including but are not limited to: monthly Town Hall by Call and Lean On Me, bi-annual People Co Con, annual Day in the Park, Mentoring for Success, Social Justice Jams, Holiday Decorating Contest and PartyOther duties as assigned and as needed

Equity and Access

Strategize and implement strategies to increase internal collaboration on agency-wide initiatives among staffProvide consult and support to specific departments with lower levels of engagementFoster a culture of collaboration and accessOther duties as assigned and as needed

Internal Corporate Communications

Oversee internal communications calendar through Employee Engagement SpecialistWrite and edit corporate communications under the purview of the Employee Engagement DepartmentOther duties as assigned and as needed

QUALIFICATIONS

Bachelor’s degree, or an equivalent combination of education and experience requiredStrong commitment to diversity, equity, and inclusion and the ability to identify ways to incorporate a DEI lens to employee engagement activitiesSelf-motivated and able to successfully work independently and in a fast-paced environmentStrong interpersonal skills with an ability to work effectively with a wide range of people, teams and vendorsAbility to think critically about problems and be creative in finding solutionsStrong communication skills, including written and oralAdvanced organizational skills with the ability to handle multiple assignmentsDetail oriented with excellent time management and communication skillsStrong computer skills, including Microsoft Office proficiencyDemonstrates an ability to use new technology to enhance the employee learning experienceAbility to operate media equipment such as projectors and personal computersValid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record

PREFERRED QUALIFICATIONS

Client-serving experience preferredBilingual Spanish speaker preferred

WORK ENVIRONMENT

Primarily indoor office environmentRegularly required to sit, stand, bend and occasionally lift or carry up to 15 poundsMay necessitate working in busy and loud environmentsMay be exposed to elements like cold, heat, dust, noise, and odorMay need to bend, stoop, twist, and sit throughout the day

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

Maintain a safe work environment and confidentiality at all timesBe proactive, creative, and flexible in determining, evaluating, researching, and resolving issuesOrganize and prioritize multiple activities to meet all external and internal deadlinesMaintain professional demeanor that reflects positively on the agencyDemonstrate respect and courtesy toward othersAble to thrive in a work environment emphasizing teamwork and collaborationRespond in a timely manner in all aspects of communicationWork with minimum supervisionPerform other duties as assigned

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

Maintain a safe work environment and confidentiality at all times Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues Organize and prioritize multiple activities to meet all external and internal deadlines Maintain a professional demeanor that reflects positively on the agency Demonstrate respect and courtesy toward others Able to thrive in a work environment emphasizing teamwork and collaboration Ability to prioritize different tasks with minimal supervision Perform other duties as assigned

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates Corporate Discounts

Apply Now