HCSS ITS Computer Operator I (Refresh Technician)

JOB SUMMARY

Responsible for deploying and connecting new computers to end users, transferring end user data, installing software, updating inventory, and keeping track with computer and peripheral equipment. To provide technical, advisory and administrative skills to assist customers in obtaining information, resolving problems and/or obtaining services within a process. To monitor and operate printing and microfiche hardware.

MAJOR DUTIES / CRITICAL TASKS

Duties would be split between assisting Depot and Refresh staff based on volume.

Unbox/Tag/boxing/palletizing computer equipment when neededResponsible for checking in/out equipment to IS staff when neededReceive and stock new equipment as requiredAssist with boxing/palletizing all Lease return computer equipment on a monthly basis to meet strict deadlinesPalletize all Surplus computer equipment on a monthly basis to prevent equipment backlogInput data for reports, and complete routine office forms. Image/back-up/format pcs for DFS and SurplusCapable of lifting a minimum of 50 lbs. Perform related duties as required. Coordinates with customer the pick-up and delivery of work when needed.Assist with Department processes related to intake and returning equipment within Galveston Depot.Organize own work assignments to maintain and contribute to a smooth, team established workflow. Adheres to internal controls established for department.

ADDITIONAL DUTIES

Prepares/compiles reports, creates and maintains records and related documentation utilizing spreadsheets, databases and/or computer software applications. Assists, recommends, and facilitates the collaborative development of team process change, new programs, and operational planning. Coordinates compliance with all applicable UTMB, State, and Federal rules and regulations. Stays current and adheres to applicable laws, rules, regulations, policies and procedures. Attends and satisfactorily completes required training programs. Adheres to internal controls and reporting structure.Performs related duties as required.

REQUIRED EDUCATION/EXPERIENCE: High School diploma or equivalent and no experience required.

Knowledge, Skills and Abilities

Demonstrates the ability to proactively assist customers with their immediate needs Ability to summarize and analyze data and provide recommendationExcellent written and verbal communication skills Ability to facilitate the development of new methods, procedures, services, or operational concepts Excellent organizational skills Excellent knowledge of the area work processes, policies, procedures and automated systems Ability to understand and apply theories and concepts Ability to maintain effective working relationships Working knowledge of UTMB's record retention policies and procedures Ability to create and maintain files maintain files utilizing word processing, spreadsheets, databases, and other computer software packages (e.g., MS Word, Access, Excel)Standard office equipment

WORKING ENVIRONMENT: Warehouse environment.

This is a contract position through HealthCare Systems Staffing. There are no benefits associated with this position.*

Primary Location

United States-Texas-Galveston

Work Locations

0100 - Rebecca Sealy Hosp

Job

Information Technology

Organization

HealthCare System Staffing

Contractual

Shift

Standard

Employee Status

Non-Manager

Job Level

Day Shift

Job Posting

Apr 17, 2024, 12:38:17 PM