Microsoft Dynamics Consultant
📋 Role Overview & Responsibilities
Our client is located in Houston, TX and looking to add a CRM Dynamics 365 Lead/Manager to their team. The CRM Dynamics 365 Lead/Manager will provide IT support to ensure effective implementation, support, and enhancement of Business Development, Sales, and Commercial related applications.
Responsibilities:• Support MS Dynamics 365 Sales and other Business Development and Commercial related application projects through the Project Management Lifecycle.• Assist with defining business requirements, creating project plans with phases, milestones, and go-live dates, ensuring effective organizational change management with all business units & service lines worldwide in compliance with corporate change management standards.• Supervise the day-to-day activities of the team to ensure effective support and development of CRM applications.• Proactively identify and respond to issues, limitations, and deficiencies in the custom application configuration and delivered application software. Research potential solutions and provide recommendations to management.• Initiate ideas for functionality and enhancements based on business process improvements.• Responsible for coordination system and user testing of all application solutions, including upgrades, to ensure delivery of quality solutions.• Collaborate with other IT groups to ensure seamless integration and interoperability of CRM applications with other enterprise systems to support overall business objectives.
Requirements:• Bachelor’s degree.• Desire to grow into a manager role.• 5+ years of experience working with CRM applications.• 5+ years of experience with software lifecycle including data conversion and system testing.• 2+ years of experience in MS Dynamics 365 – Sales OR Marketing required.• Experience with MS 365 Administration.
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This position is located in Houston, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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