Disney Cruise Line Revenue Management Analyst
📋 Role Overview & Responsibilities
About The Role & Team
Our shoreside Cast Members support Crew Members and strategy efforts for our continually growing fleet. Chart the course for an incredible career journey with Disney Cruise Line!
Disney Cruise Line Revenue Management is responsible for fleet-wide pricing, revenue planning and forecasting, and inventory control. The Disney Cruise Line Revenue Management Analyst works closely with their leader, a Revenue Manager, to maximize revenue from stateroom inventory for their assigned ship. Revenue Management Analysts are resident experts of their ship and its revenue strategy, and are responsible for enacting a selling strategy and supporting pricing decisions that meet revenue goals. They are also responsible for working with other shoreside teams to ensure that each reservation is paid in full and assigned a stateroom so the pier and onboard teams can provide a seamless guest experience.
What You Will Do
Partner with Revenue Manager on inventory control strategies, including overselling and upgrading on the category level for each sailingImplement real-time inventory controls in Disney Cruise Line’s reservation system, including opening and handling promotional offersMonitor exception reports to ensure guests have fully paid applicable deposits and balances due, as well as ensure cancellation and other policies are being properly followedPartner with various departments (including Guest Services, Guest Communications, Security Compliance, Pier Operations, and Sales) to problem solve reservation challenges and apply Guest Communications vouchers to reservationsWork with shipboard team to block rooms for maintenance while minimizing impact to guests and revenueProvide back-up support for Revenue Manager in evaluating Revenue Management System pricing recommendationsEvaluate and suggest improvements to department processes and reportsCollaborate with Revenue Managers to generate group quotes for Sales teamApply data analysis and strategic thinking to ad hoc projects that increase revenue potential
Required Qualifications & Skills
Proven Excel and PowerPoint proficiencyStrong oral and written communication skillsCuriosity about using data to answer questions and communicate recommendationsSelf-motivated and meticulous, with the ability to quickly learn new systems and processesProven success collaborating with a range of partnersStrong sense of responsibility, ownership, and pride in delivering quality results
Preferred Qualifications
Revenue Management, Pricing, or Cruise Industry experience
Education
Bachelor’s degree in Business, Finance, Economics, Industrial Engineering, or related field
Frequently Asked Questions
How do I apply for the Disney Cruise Line Revenue Management Analyst position at The Walt Disney Company? ▼
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Celebration, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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