Team Leader, Credit & Collections
📋 Role Overview & Responsibilities
Team Lead, Credit & Collections, North America (Band 5)
When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Seeking a Team Leader Credit & Collections. This person will oversee a small group of employees to support them in the Credit & Collections processes. They will partner with a broad number of external and internal business partners, such as Clients, Commercial & Commercial Finance Team, Project Management, Accounting, and Depots. The focus is on driving day to day collections activities to achieve collection efficiency, percent past due, DSO and bad debt goals. This position has supervisory/administrative responsibility for development of staff members, including hiring, performance development and annual review, disciplinary actions, mentor and counseling, personal development and career advancement & succession planning
What you will do
Lead and manage the Credit & Collections teamProvides daily interaction, training, direction and oversight of staff activities to ensure coordination, accuracy and timely delivery of work outputsHandle all escalations re: Collection of invoices (Pre-call/prepare/send statements with current invoices), call on past due invoices, problem solve disputes with the customer and sales teamMeet with the appropriate collector(s) to review the credit and collections results on a regular basis or as neededProvide payment information to customers and arrange payments for current and past due invoices.Work cross-functionally with FP&A, Commercial and Customer Services teams to resolve any outstanding disputes on ARParticipate in trainings to engage non-finance teams in finance related compliance and processesAssist in establishing and maintaining appropriate internal controls to ensure 100% SOX complianceObtain proper credit information for evaluation of appropriate credit lines for customers based upon company established credit protocolParticipate in various finance projects and initiatives to drive improvements in execution.
Who we are looking for: experience, skills & abilities.
A good demeanor; willingness to learn5-7 years Accounts receivable experienceBachelor's degree in accounting, Business Admin or other subject areaPrevious experience in a supervisory or management rolesStrong attention to detailCritical thinking and problem solvingEffective verbal and written communication skillsGood level of ExcelKnowledge of Coda ERP preferable but not required and/or any other ERP (eg SAP, oracle etc)System knowledge of collection software (CForia) is essential to perform this role effectively and efficiently but not required
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This position is located in Center Valley, PA with potential relocation and sponsorship assistance depending on candidate qualifications.
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