Sr. Client Executive, HighQ

The Government HighQ team at Thomson Reuters is looking for an experienced, proactive, technology-forward legal professional to join our growing team as a Client Executive. Your primary accountability is to renew and grow the HighQ business within a portfolio of assigned accounts. The ideal candidate is one who gets up every morning knowing that their customers and coworkers rely on them to solve that day’s problems and takes pride in providing exceptional customer service. Apply today and join this high-paced environment, working with a team that has an entrepreneurial spirit and where all are dedicated to moving the business forward to better serve our government clients.

About the Role

In this opportunity as a Client Executive, you will

Work cross-functionally with the sales and implementation teams as all work to deliver the solution to the customer.As sites are delivered, serve as the lead point of contact for account management matters, including providing customized end user training. Be able to explain how manual legal workflows now translate to HighQ and articulate the benefits of that change.Build and maintain strong, long-lasting client relationships; identify key stakeholders, advocates and influencers within an organization. Memorialize through relationship mapping and strategize accordingly.Be the primary contact for customers, including responding in a timely manner and working with urgency to solve problems.Conduct quarterly business reviews with customers and communicate opportunities, strengths, weakness and risk. Provide solutions for immediate next steps. This includes working with the sales team when identifying sales opportunities.Provide regular product updates as they are released, and stay proactive in communicating relevant insights.Identify and nurture relationships with the goal of creating advocates and references for HighQ.Present professionally both in person and virtually.Become a HighQ expert so that you can use the platform to make your own workflows more efficient, collaborate with the team, and create reports and dashboards for your assigned territory.

About You

You're a fit for the role of Client Executive if you have:

J.D. Preferred. Legal experience as an attorney or paralegal, legal engineer, or similar.Strong written and verbal communication skills. Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization.Experience driving adoption of collaboration, transaction management, project management and content management solutions.Ability to thrive in a fast-paced, start-up environment with a real passion for technology and product innovation.Desire to work in an open, collaborative environment with a team of creative and innovative people that are passionate about what they do.Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

What's in it for you!

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Compensation: Base salary and a variable compensation that is directly related to your success

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The location(s) for this role include one or more of the following metro locations: Los Angeles, New Yo Sr. Key Account Manager

Are you passionate about the chance to bring your sales experience to a world-class company that is market-leading for both content and technology?

Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions?

Join our team! As a Sr. Key Account Manager, you will prospect for new sales opportunities, develop a pipeline, & close opportunity.

About The Role

In this opportunity as a Sr. Key Account Manager, you will:

Identifies the best channel for engagement with customers, defaulting to virtual for the majority of deals where value is insufficient to warrant travel.Prospect new customers and close sales for an assigned geography.Validates customer needs, shapes product plans, and drives deals to closeSupports in developing and executing territory growth strategies.Focuses on new logo acquisition and mid-contract upsell/cross-sell opportunities and renewals.Possesses core knowledge across products within the subsegment and engages Sales Specialists where deep product expertise is required to drive to close.Understands specific customer archetypes and needs most prevalent within the subsegment and territory.Uses an automated and insight-driven Salesforce workflow to progress deals.KPIs include-Nurturing opportunities and moving more complex sales to close: New logo sales. Existing ‘non-named’ account incremental sales

About You

You’re a fit for the role if your background includes:

+5 years of experience as a HUNTER, making consultative sales of SaaS Technology solutions in the corporate/enterprise segment.Consistent performance about the delivery of sales targets. (Achiever/Overachiever)Negotiation and communication skills needed to be able to influence Decision Makers (Directors/VPs/CEO's)English Proficiency is a Must.University Degree/ Desirable MBA

To apply, please upload your updated resume in English.

Location: CDMX

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription, and employee incentive programs; resources for mental, physical, and financial wellbeing Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.