Product Manager, Enterprise Payments and Money Movement (Remote)

The Enterprise Payments and Money Movement product is responsible for providing enhanced payment and money movement capabilities and experience to clients and advisors. This involves offering multiple payment options to meet the diverse needs of customers and advisors while also addressing requirements, which align with Thrivent's growth playbook and operational objectives.

The Product Manager is responsible for the long-term strategy and vision for a set of products as part of a broader portfolio. Product Managers collaborate heavily across other products, and with business stakeholders to prioritize and sequence work to optimize the customer experience. Product Managers are accountable for ensuring the product roadmap is in line with customer and stakeholder expectations and has measurable KPIs. They are also accountable to ensure that business outcomes and KPIs are achieved.

Product Managers work closely with several key partners including business capability owners, other Product Managers and Product Owners within their product group who articulate, translate, and execute the product strategy and vision through tactical strategies and solutions. Product Managers are expected to mentor and guide Product Owners in developing their skills. A strong collaborative relationship, including the right alignment and regular, transparent communication between Product Manager and Product Owner, will help ensure both roles deliver on their goals.

The Product Manager typically has more experience in product management, and as such likely manages a complex product portfolio with greater scope and impact.

DUTIES & RESPONSIBILITIES

Responsible for the long-term product roadmap as part of a larger business strategy. Develops a compelling product strategy through analysis of personas, use cases, customer benefits, and solution value propositions Consistently and iteratively ensures that business strategies are being executed through product roadmaps Leads team collaboration to manage and prioritize product roadmap and releases across multiple products Collaborates to resolve conflicts in a constructive manner when they arise Accountable to ensure that product teams understand the business outcomes needed, and that business outcomes are tied to a broader business goal or objective Identifies and tracks Key Performance Metrics; accountable to ensure that KPIs are delivering the necessary business value Ensures outcomes on the roadmap fit within capacity constraints, and are prioritized and sequenced in order to maximize value to the customer Engages with customers and users on a regular basis to uncover implicit and explicit needs, and translate to product hypothesis which are tested and refined to deliver solutions Collaborates across product teams to develop and roll out operational plans Researches and identifies industry best practices and trends to increase effectiveness Acquires, maintains and applies advanced knowledge of the business, its products and processes, and an academic understanding of Product Management Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

No direct personnel supervisory responsibility, however, supervises large complex product teams with cross-

functional team members.

QUALIFICATIONS & SKILLS

Required

Bachelor's degree or equivalent work experience 7-9 years relevant business experience, including in product owner role or similar Understand fundamentals of iterative development, software development process and procedures Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design High level of organization and attention to detail Passion and understanding of new technology and trends Excellent communication, collaboration and influence skills among all organizational levels; strong facilitation and executive communications skills

Preferred

Enterprise Payment adn Money Movement experience Certified Product Manager or similar certification Has prior experience leading projects Experience developing business cases, roadmaps, and business unit strategy Ability to effectively manage and resolve conflicting priorities Experience in developing and delivering product strategy, articulated in terms of value and outcomes with relevant and compelling metrics and measurements Experience with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle Experience in leading projects or initiatives Experience with user interface design and best practices for usability Experience working in large, complex organizational initiatives Experience in MS Office Suite with particular emphasis on Excel and PowerPoint Experience using Product Management tools for building roadmaps, managing backlogs, gathering customer feedback Adept at financial management to administer budgets across multiple products and ensure the product meets its requirements for return on investment

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.