Retail Supervisor

Retail Store SupervisorTotal Wine & MoreFairview Heights - Illinois

About the Store Supervisor role:As a Store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to our customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to our customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team.Join us to become an industry expert in a fun and thriving retail company!

You will:Provide customer service by greeting and establishing a relationship with customers while informing them of our products and servicesCreate and foster a sales-focused environment through the development of team membersOpen and close the storeHelp with training and leadership of team membersOversee cashier, merchandising, and sales floor activitiesParticipate in wine, spirits, and beer training to become familiar with Total Wine & More’s productsMaintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

What we're looking for:21 years of age or olderAbility to work a full-time schedule as business requiresExperience using technology applicable to the position and access information necessary to complete daily responsibilities2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or teamStrong interpersonal skills with a positive and engaging attitudeValue collaboration and acting as a team playerDesire to develop knowledge of product and servicesHigh school diploma or equivalent preferred

Physical Requirements (with or without accommodations):Walk, bend down repeatedly, and be on feet for 8-10 hours a dayClimb ladders and lift 50 lbs. overhead and repeatedly

We offer:Paid Time Off (PTO)Generous store discountsHealth care plans (medical, prescription, dental, vision)401(k), HSA, FSA, Pre-tax commuter benefitsDisability and life insurance coveragePaid parental leavePet insuranceCritical illness and accident insuranceDiscounted home and auto insuranceCollege tuition assistanceCareer development, industry knowledge, and wine, spirits, and beer educationConsumer classes& More!

Grow with us!Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.