Senior Manager Ecommerce
π Role Overview & Responsibilities
SummaryTPN is looking for a Senior Ecommerce Manager to work with the VP-Digital Marketing & Commerce to grow the digital commerce practice at TPN while working on multiple clients. We are seeking a person who is excited about educating and building processes and knowledge both internally and externally. The Senior Ecommerce Manager must be able to work independently and have a desire to build, educate, and grow.
Core Accountabilities Demonstrates extensive knowledge of the digital commerce Manages brands on major ecommerce sites like Amazon.com (AMS, AMG & Vendor Central), Walmart.com, and othersDevelop processes for content development, SEO, and content performance measurementDelivers digital commerce solutions that are both grounded in strategy and show an in-depth knowledge of the clientβs businessDeep understanding of strategic, merchandising and management of owned ecommerce platforms like brand stores (.com + mobile and is consistently yearning to learn what is coming next)Supports media team in developing paid and organic marketing/media solutions that drive conversionDesigns on-platform merchandising efforts meant to drive brand awareness and drive conversionPartners with both planning for insights and research as well as with creative to deliver on conceptEducates colleagues both internally and externally on the digital commerce landscape, processes and strategiesProvides marketplace expertise and education to the agency and clients
Core SkillsAdept in all aspects of media planning including channel planning against the entire digital landscape, media planning and buying/negotiations, and implementationOral communicationsOrganizes ideas and communicates oral messages appropriately to othersParticipates in conversation, discussions and group presentationsSelects an appropriate medium of conveying a messageUses verbal language and other cures such as body language, tone and level of complexity to the audienceSpeaks clearly and conciselyUnderstands and responds to listener feedback and asks questions when neededWritten communicationsCommunicates thoughts, ideas, information and messages in writingRecords information completely and accuratelyEffectively composes and creates documents, letters, directions manuals, reports, proposals, graphs, etc.Uses language, style, organization, and format appropriate to the subject matter, purpose and audienceIncludes supports documentation and attends to all levels of detailChecks, edits and revises for correct information, appropriate emphasis, form, grammar, spelling and punctuationBuilds internal/external relationshipsRelates to others in an open and accepting mannerDevelops relationships with others as a key priorityTreats others with respectShows consistency with principles, values and behaviorsFollows through on commitmentsDevelops a give and take attitudeStrives for win-win solutionsAccuracy/attention to detailApplies appropriate attention to detailWork can be relied upon for thoroughness and accuracyFocus on client needsAnticipates and identifies internal and external client needsTakes action to meet client needsDevelops effective working relationships with clientsContinually searches for ways to increase client satisfactionAbility to work independently as well as within a teamSound business and professional ethics
RequirementsExperience: 2+ years of experience in digital ecommerce managing major brandsβ ecommerce presence, digital shopper marketing, and merchandising needs Experience in Quotient, Citrus Ads, Kroger 8451, Criteo Ads is a plusExperience in using tool sets such as Analytics Index, Profitero, JungleScout, Scope is a plusExperience in retail marketing preferredAmazon.com experience strongly preferredExperience in media analytics, ideally experience connecting media to salesEducation: Four-Year Degree in communication, marketing or related fieldJob Type: Permanent, Full-Time SalaryThe expected salary for this role is between $90,000 - $115,00, may vary dependent on geographic location and experience.
- TPN is an equal opportunity employer.
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