Bilingual Customer Service and Sales - Call Center
📋 Role Overview & Responsibilities
Be a part of our expanding team! Based in our Customer Service Center in Lancaster, TX. Tuff Shed is recruiting for full time Customer Service & Sales Center Representatives, responsible for educating and selling our products and services to our customers.
Work from Home Option Available after Training: 2 days remote / 3 days in office. Hourly + Bonus Program
DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL CUSTOMER SERVICE & SALES REPRESENTATIVE?
Courteously and professionally communicate and correspond with customers and our partners at The Home Depot via inbound and outbound calls and online chat and emails Accurately track and report customer leads and sales via our robust CRM system No cold calling , all sales leads are sent to you Training will be in-person
Job Requirments
Highly motivated, with a competitive spirit Ability to work within a flexible schedule, including evenings and weekends (hours of operation are Mon-Sat 7:00am to 9:00pm, and 8:30am to 7:00pm on Sunday). Experience working in a call center or customer service environment preferred Sales experience, including direct sales/internet/phone sales preferred Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred Ability to use basic arithmetic Ability to solve problems using sound logic and good business judgment Ability to read, write and understand instructions given orally, in writing and/or in diagram form Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the public Ability to prioritize and effectively manage time Ability to work successfully within a team environment Ability to speak, read and write in English and Spanish
WHAT’S IN IT FOR YOU?
Sales Bonus Program! An opportunity to join a successful company and be part of the growth of the team! We offer competitive pay and benefits! PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan; Tier-based Sales Bonus Program On-Demand Access to Your Pay! (restrictions may apply)
About Tuff Shed
Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor.
Next Steps
Learn more about us! Check out the TUFF SHED Website at www.888tuffshed.com Interested? Select "Apply!" We'd love to hear from you!
Apply Now
Frequently Asked Questions
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This position is located in Lancaster, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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