RCA Professional
📋 Role Overview & Responsibilities
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Operations Risk Exam and Audit Management (EAM) department functions as a liaison between various internal and external testing
functions, the second and third lines of defense, and the Operations business line. This includes working with Operations business lines to
manage critical exam and audit processes, including: planning, tracking requests and submissions, offering credible challenge, and informing
and escalating potential risks and areas of focus to business line and risk personnel.
Overview
This position will provide support for internal and external testing of the Transaction Processing & Shared Services (including: Business
Insights & Performance, Cash Services, Chief Administrative Office, Commercial and International Banking Services, Electronic Payment
Services, Remittance, Federal Banking and Mail Operations, and Transaction Processing Control Services). On occasion, the Exam and
Audit coordinator will also support testing over other Operations business lines, including CSC, WCIB Operations, CBB Operations, and
Transformation and Enablement.
Core Functions
Exam / Audit / Review Management
Serving as the key point of contact for exam / audit / reviews that impact the Transaction Processing & Shared Services business line, and other Operations business lines from time to timeIdentifying trends to provide relevant risk perspectives to business lines and senior management throughout the testing lifecycleIdentifying subject matter experts and coordinating review and credible challenge for exam / audit / review responsesEnsuring that exams / audits / reviews proceed in a professional and consistent mannerEnsuring information provided to regulators, internal auditors, and other testing leads is timely, clear, and accurateAssisting in obtaining reasonable, accurate, and fair exam, audit, and review resultsEnsuring other impacted business line and risk departments and management are apprised of regulatory and audit discussions, as appropriateTracking, monitoring, and reporting on exam / audit / review status, including escalation of potential risks and issuesOffering credible challenge to business line responses prior to submission
Relationship Building/Collaboration
Developing strong relationships with business units within the Transaction Processing & Shared Services, Operations Risk Management, and second and third line of defense testing functions
Reporting
Supporting timely and accurate status updates communicated to relevant business line, risk, and second and third line testing function partners
Training & Development
Supporting ongoing maintenance and updates to key EAM program documentation, training materials and other related job aids
Program Support
Facilitating and participating in EAM program projects and/or activities to ensure compliance with applicable federal, state and local laws and regulation
Basic Qualifications
Bachelor's degree, or equivalent work experience Typically more than six years of applicable experience
Preferred Skills/Experience
Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business Considerable understanding of the business line’s operations, products/services, systems, and associated risks/controls Thorough knowledge of Risk/Compliance/Audit competencies Strong analytical, process facilitation and project management skills Effective presentation, interpersonal, written and verbal communication skills Effective relationship building and negotiation skills Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations Applicable professional certifications
Location Expectations
The role is posted as remote, however, candidates who are located near any one of our locations would be required to work on site at least three days per week.
#OpsRisk
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $95,285.00 - $112,100.00 - $123,310.00
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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This position is located in United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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