Account Manager, North West

About The Role

The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of small-to-medium-sized businesses to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention, grow revenue, and expand service. Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners with the potential to grow.

What The Candidate Will Need / Bonus Points

• --- What the Candidate Will Do ----

Lead a book of business for SMB restaurant partners on the Uber Eats platformProactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance deliveryFind opportunities to cross-sell related products by working cross-functionally to expand your accountsBuild meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partnersMaintain communication channels with merchants via email, phone, and face-to-face meetingsChampion restaurant partner feedback to help drive insightsAct as an ambassador of Uber Eats' mission, brand, and product

• --- Basic Qualifications ----

For Account Manager - At least 5 year of experience in sales, operations, account management, or similar functions Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and SalesforceOutstanding work ethic and attention to detailExcellent communicationAbility to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clientsWillingness to roll up your sleeves, and get in the weeds with our highest value partnersProficiency in Salesforce

• --- What the Candidate Will Do ----

Strong critical thinking abilityExperience creating processes and solving problems in scale

For Salt Lake City, UT-based roles: The base salary range for this role is USD$70,500 per year - USD$78,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.