Account Manager, UberEats - Core LA

About The Role

The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized Business, to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand service. Account Managers are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow.

What The Candidate Will Need / Bonus Points

• --- What the Candidate Will Do ----

Design and Propose Marketing plans to enhance the growth to our partnersCollaborate with a high-value portfolio of restaurant partners to retain and grow a book of businessIdentifying new sales opportunities through product adoption and location expansionIdentify opportunities and recognize additional revenue potentialIdentify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retentionCollect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmapBuild meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

• --- Basic Qualifications ----

At least 3 years of experience in a B2B, client-facing role (sales, customer success, account management, or similar revenue-generating roles)Experience navigating the customer lifecycle including prospecting new contacts within an existing client organizationSelf-starter attitude and ability to thrive in a fast-paced, autonomous team environmentStrong interpersonal skills, with the ability to frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitmentWillingness to hustle, roll up sleeves, and get in the weeds with our highest-value partners to hit quarterly and annual revenue, retention, and adoption targets

• --- Preferred Qualifications ----

At least 4-5 years of experience in a B2B, client-facing role with a focus on high-revenue generation and growth (sales, customer success, account management, etc.)Demonstrates successful ability to use analytics to drive new product adoptionHas the ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solveDemonstrates time management and organizational skills with the ability to multitask and prioritize based on impactCRM experience (Salesforce experience a plus)Google Suite Experience is highly preferred

For Los Angeles, CA-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.