Admissions Coordinator LiveChat Agent

Description:United Recovery Project provides a full continuum of care for substance abuse rehabilitation and a residential program for mental health. We are seeking a compassionate and motivated individual to join our admissions team. No experience necessary, but must have the qualifications listed below.

Learn more about our programs

United Recovery Project

URP Behavioral Health

Genesis House

Experience

• Must be able to type at 40-60 WPM.
• Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.
• Experience preferred, not required. We can train you!
• Knowledge of substance abuse and recovery process preferred.
• Salesforce CRM experience preferred.
• Knowledge of Sales tactics preferred.

Responsibilities of the Admissions Coordinator

• Receives incoming Chats from those seeking treatment or their loved ones.
• Gathers demographics and information needed for opportunity.
• Identifies customer problems and creates solutions.
• Builds rapport with customers and family.
• Performs basic data entry and computer work.
• Enters all necessary client information into Salesforce.
• Makes outbound calls to old reports in downtime.
• Utilizes sales skills/tactics.

Benefits available to the Admissions Coordinator

• 96 Hours of PTO annually
• Paid Holidays
• Medical, Dental, and Vision benefits
• Supportive work environment
• Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance).

Additional Details

• Drug free workplace.
• On going sales training & support.
• Must be able to commit to 40 hr work week.
• Must have a reliable source of transportation.
• Must be fluent in English.
• United Recovery Project is an equal opportunity employer.

Pay Range $40,000 to $50,000 annually

commensurate with experience.

#PM23Requirements:

PI239174109