Dental Receptionist (Comprehensive Care Clinic)

Department

Location

Health Sciences Center

Time Type

Full time

Worker Type

Regular

Job Req ID

R104377

Minimum Requirements

High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience. Grade 1 (Hourly)

Position Description

The University of Louisville School of Dentistry prepares students for a career in Dentistry. Dental Clinic Staff are an integral part of that preparation in that they facilitate the interface between student providers and their patients during a critical time in their studies, within the clinic setting. While their first two years is spent in a traditional classroom setting, student providers spend their last two years in a dental clinic setting learning hands on. All Dental Clinic Associates (DCA) directly support the work of the students as they progress towards completion of their clinical requirements.

This position facilitates the start of each patient appointment by checking each patient in and reviewing any necessary documentation for the visit.

Eligible for $3,000 sign- on/retention bonus

Essential Duties and Responsibilities

Works with faculty, peers, and supervisors to deliver customer service oriented and patient centered care within the DMD clinics. As the first point of contact with the patient, the PSR checks patients in daily, confirming their contact information, current insurance, and consent forms. Verifies insurance and details benefit coverage for patients when appropriate. Conducts financial transactions: accepts and posts payments, issues receipts, and balances cash drawer at end of day. Pursues payment of overdue balances. Creates, reviews, and manages payment plans with patients. Assists the Team Coordinators to maintain current appointments for all patients assigned to their 20-student team. Assists the Team Coordinators to maintain the accuracy of Electronic Health Records. Answers the phone in a timely and professional manner. Schedules patient appointments as necessary. Continues to be a resource to patients by answering questions regarding billing and payment plans, treatment plans and insurance coverage. Maintains HIPAA, OSHA, and Infection Control compliance at all times. Other duties as assigned.

Target Compensation Maximum

$22.51

Target Compensation Minimum

$15.00

Compensation Will Be Commensurate To Candidate Experience.

Equal Employment Opportunity

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at employment@louisville.edu or 502.852.6258.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.