Visitor Services Assistant Intern
📋 Role Overview & Responsibilities
How to Apply
Applications are welcomed and encouraged from all qualified individuals regardless of background and identity. A one-page cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline experience that directly relates to it.
Summary
This is a student summer internship position with Matthaei Botanical Gardens and Nichols Arboretum. This position will greet visitors, assist with retail operations and events and work with the Visitor Experience team. This position also serves as the primary point of contact for many of our over 500,000 annual visitors at both the Nichols Arboretum and Matthaei Botanical Gardens. The internship program runs May 6 through September 2, 2024 and includes evening and weekend hours.
Who We Are
University of Michigan's Matthaei Botanical Gardens and Nichols Arboretum (MBGNA) stewards over 840 acres of land and water across four properties in and around Ann Arbor, with Nichols Arboretum and Matthaei Botanical Gardens serving as its two anchor locations. Click here to view our Strategic Plan. With more than 500,000 annual visitors, MBGNA is committed to becoming a transformative force for social and ecological resilience through the lands and waters we steward. We put that commitment into action by:
Positioning humans as active participants within the natural world and compelling the university community and our publics to negotiate the full complexity that entailsAdvancing partnerships, programs, user experience, and all that we steward to catalyze equity and justice in a radically changing worldEmerging as University of Michigan's premier partner for research, teaching, and public impact in sustainability, climate-forward practices, and biocultural diversityPromoting healthier communities, cultures, and ecosystems through active care and cultivation of the gardens, fields, natural habitats, and dynamic systems that sustain our world.
MBGNA seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan and sustain the excellence of University of Michigan.
Responsibilities*
Greet visitors, take phone calls and communicate information about our properties and programsAssist with retail operations, plant sales, rentals, and special events.
Required Qualifications*
Graduated high school and currently enrolled in a college/university by the internship start date of May 6, 2024, or a December 2023 or spring 2024 college or university graduate.Must have a flexible schedule with weekend and evening availability.Availability from early May through Labor Day
Additional Information
Four in-person internships availableHours: 32 to 40 hours per weekCompensation: $15/hour.Work Location: These positions will be based in Ann Arbor, MI at both Matthaei Botanical Gardens (1800 N. Dixboro Road) and Nichols Arboretum (1610 Washington Heights), though will serve predominantly at the Matthaei location.For more information about Matthaei Botanical Gardens and Nichols Arboretum, please visit mbgna.umich.edu
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Frequently Asked Questions
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This position is located in Ann Arbor, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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