Account Executive - Rockland County, NY and Northern NJ

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Job Description

The Account Executive develops and manages a portfolio of customers in business-to-business (B2B) and business-to-consumer (B2C) within a specific geographical area. This position is responsible for achieving his/her assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. This role analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.

Responsibilities

Maintains and grows a book of business (e.g., ground, air, international)Introduces new products and services and expands business opportunities within customer accountsTracks sales performance to objectivesMonitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategyUtilizes resources and account history to prepare for sales callsSubmits pricing requests and analyzes price quotesDevelops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data

Preferences

Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applicationsDescribes general customer profiles targeted by the companyUnderstands industry and financial trends impacting UPS and/or customers’ organizations; identifies the organizational structure and functions within a businessPossesses basic understanding of competitor’s tactics, product/service offerings and strategies; translates competitor performance and actions into implications for UPSWorks with others to research stakeholders' and key decision-makers' needs, requirements and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraintsUnderstands customer’s general business needs and knows the account status; may provide information about accounts for use in planning account strategyPossesses ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved partiesRecognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutionsEstablishes and maintains entry level contacts in customer organizations; builds relationships to further understand customers’ business and objectivesDemonstrates a basic understanding of supply chain concepts and identifies issues within a supply chainExperience with Business to Business or Business to Consumer salesWilling to travel, as requiredExperience using Microsoft productsBachelor’s Degree (or internationally comparable degree)

BASIC QUALIFICATIONS

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employerEmployer will not sponsor a visa for this or future positionsMust be currently located in the same geographic location as the job or willing to relocate yourself if relocation assistance is not includedPrefer a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience

OTHER CRITERIA

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Additional Information For Internal Candidates

This job is a grade 210/220

Deadline date to apply is: 4/29/2024

Territory will be Parsippany, NJ with vast majority of the accounts out of some NY buildings that border NJ

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.