Director, Product Development and Management

Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Director, Product Development and Management, you will be joining the New Business Ventures and Innovation team. You will be leading the development and launch new P&C insurance products and managing the P&L and product lifecycle of launched products.

Manages a team of individual contributors that is responsible for overseeing and managing the launch and maturation of new products into target strategic markets. Serving as a cross functional expert, provides leadership, product expertise and support for initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.

This position can work remotely in the continental U.S. with occasional business travel.

What You'll Do

Responsible for development of digital first products supporting the needs and risks of USAA Members. Oversees the development and of launch new innovative product offerings as well as auxiliary/enhanced features/services for existing products.Develops and finalizes recommendations to launch new products and the evaluation and decision to buy/build or ally for the line of business Develops and launches new innovative product offerings as well as auxiliary/enhanced features/services for existing productsGenerates creative product and coverage solutions for member needs to ensure a dynamic product development pipeline existsResponsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g. trends, results, etc.) Responsible for post-launch maintenance and underwriting of “new in market” products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms. Leverages cross functional resources to gather data and member information to support formulation of product strategy and acquire competitive intelligenceLeads a team to analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.Develops and communicates the new product value proposition for the line of business across teams and levels of leadershipEnsures product development team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the new product is properly positioned to members Directs the analysis and evaluation across multiple new product performance metrics to adapt offerings, if necessary, prior to full launchCoordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed and implemented in compliance with all applicable laws and regulations.Coaches and develops employees belonging to the product development team, on an ongoing and real-time basis, to drive maximum performance and engagement levels to achieve desired business results.Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have

Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.8 years relevant industry experience in Actuary, Underwriting, Marketing, or Operations to include direct product management experience.3 years of direct team lead or management experience.Experience developing product strategies, product plans and product roadmaps.Demonstrated experience in developing, deploying and supporting product and/or integrated suite of products.Knowledge and application of Product Development Life Cycle (PDLC).Experience leading an agile product development process, managing multiple products simultaneously.Exceptional communicator and engaging storyteller with a flair to communicate effectively with executives.

What Sets You Apart

Experience as product or state managerExperience with Personal Lines Auto and other P&C lines of businessExperience bringing new insurance products to market US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What We Offer

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $ 138,230.00 - 264,200.00. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.