V
Ubuntu Desktop support
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V2Soft
Work Model
📍 Auburn Hills, MI
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
📋 Role Overview & Responsibilities
Job Title- Ubuntu Desktop Support Position Type: W2 Contract Position Location: Auburn Hills, MI
Introduction and Scope: Desktop Support Administrator within the ICT organization supporting the Product Development – Advanced Driver Assistance Systems (ADAS).Provide Tier-1 and Tier-2 level End User Support for Windows and Linux based clients within established SLAsWork with user community to perform advance root cause analysis and develops checklists for typical problemsWork with Security teams to ensure compliance with all security policies and proceduresRe-imaging OS and installing software on Windows and Linux clientsSupport web based and client based applications to fulfill business needsEscalate problems to next level support professionals when necessaryWorks under general supervision; typically reports to a team lead or supervisor/managerBusiness Owners Requirements:Operating System Upgrade (upgrade to next LTS version) - Physically touch each laptop as no central distribution/update method available for Ubuntu (Linux)Ubuntu Software Installs and Configuration Examples: MATLAB, Java, Python, and MagicDraw.Windows Software Installs and Configuration Examples: PreeVision, Java, Python, and MagicDraw.Ubuntu OS Trouble Shooting and some hardware support for end users. Recent examples: WiFi Connectivity @CTC, Device Driver InstallsUbuntu OS reinstalls when user installation becomes corruptedDual Boot Machine Windows support as needed (including Windows reinstalls)Ubuntu Test Bench hardware and software setup and maintenanceTools installation and configurationOS configurations to communicate with test bench hardwareConfiguration of static IP leasesStorage upgradesWindows Test Bench hardware and software setup and maintenanceTools installation and configurationOS configurations to communicate with test bench hardwareConfiguration of static IP leasesSetup and configuration of WinRM for remote executionRemote access group and user setupFulfillment of remote access requestsFulfillment of VPN Access RequestsFacilitation of CTC network requests - Conversion of network dropsUbuntu Install Scripts continued developmentAssist with Persistent Guest Accounts requestsSource Code Management and Version Control in GitHub for Ubuntu Install scriptsSoftware rollouts for NA Ubuntu Clients i.e. CrowdstrikeCollecting business requirements and coordinating with end users, this may require creating ITIL requests or similar and coordination with other teams globally.Varied support requests related to Ubuntu support and VPN access for supported users
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This position is located in Auburn Hills, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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