Seasonal Property Caretaker

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What We’re Looking For

Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker in South Yarmouth, MA. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team.

This is a seasonal position. We are hiring for this position now and employment is expected to end on or around 10/27. While the company is under no obligation to extend your employment through the season nor beyond the end date, there may be additional opportunities within this or other roles.

Compensation

$24 / hour Mileage Reimbursement$500 Sign On Bonus (2-Part)More benefits and company perks information below

What You’ll Do

Assist with operations in assigned location managing a specific portfolio of propertiesManage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and proceduresSupport your team with escalated guest and homeowner concerns by responding to emails, calls and ticketsDevelop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)Conduct regular inspections prior to guest and owner arrivalsMeet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiencyManage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis Resolve escalated guest and homeowner concerns by responding to emails, calls and ticketsPartner and assist your Business Development Representative when new units join the portfolioEstablish and maintain open, collaborative relationships with fellow regional team members and upper management team Provide cross-coverage for your manager or peers when necessary

Skills And Qualifications

Technical computer skills required on all forms of hardware - laptops, tablets and mobile devicesProfessional in all forms of communications such as email, phone calls, video calls and textsAbility to work well under pressure in an agile, fast-paced environment Excellent time management skills with the ability to change activity frequently and cope with interruptionsHighly responsive and reliable Strong attention to detailPrior housekeeping experience a plus Adhere to all company policies and procedures

Work Environment and Physical Demands

Availability to work Sunday through Saturday, early mornings and evenings as needed. Traveling between worksites is frequent and this person will need their own reliable transportation. Occasional need to perform housekeeping and maintenance dutiesAbility to stand, sit, and walk for an extended period of timeReach overhead and below the waist Regularly push, pull, and lift up to 25 poundsOccasionally lift or move up to 50 pounds Bend, stoop, squat, kneel, and twist The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What You’ll Get

Health/dental/vision insurance—100% coverage option based on hours workedEmployer Sponsored & Voluntary Supplemental Benefits based on hours worked401K retirement savings plan with immediate 100% company match on the first 6% you contribute Health & Dependent Care Flexible Spending Accounts based on hours workedPaid vacation & sick daysEmployee Assistance ProgramCareer advancement opportunitiesEmployee discounts All the equipment you’ll need to be successfulGreat colleagues and culturePlease visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.