Collections Specialist
📋 Role Overview & Responsibilities
In this role, you will be responsible for: Handling incoming calls and emails regarding billing and paymentsCommunicating with customers on outstanding balances and payment coordinationCollaborating with management on collection strategiesContacting customers regarding overdue paymentsEducating customers on billing policies and proceduresMaintaining accurate records of documents, payments, and customer informationResearching resources to resolve discrepanciesOther administrative tasks as assigned
The ideal candidate will have: Experience in medical billing and collections, preferably in a managed care settingStrong communication and customer service skillsAbility to multitask and problem solveProficiency with QuickBooks, Microsoft Office suiteBilingual language skills a plus
Frequently Asked Questions
How do I apply for the Collections Specialist position at Vaco? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Vaco without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Louisville, KY with potential relocation and sponsorship assistance depending on candidate qualifications.
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