Lead Certified Medical Assistant

Position Summary

Under the direction of the Provider, Practice Manager/Supervisor and/or Service Line Director performs direct clinical activities in a courteous, caring, and respectful manner. Is the point person for questions or concerns as it relates to patient intake, testing, ordering, medical supplies and other clinical responsibilities. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and Valley Medical Group (VMG) policies and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment, and reinforces key messages and updates to staff in daily huddle and meetings. Will work with the new clinical hires to mentor and train in both the general competencies of the CMA as well as any specific office requirements based on specialty.

Education

High school diploma or equivalent and completion of a formal Medical Assistant program recognized by the State of New Jersey. Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Exami

Experience

Previous MA experience in a clinic, physician's office or outpatient setting preferred.

Special Skills

Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. BLS certification required upon hire. Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times. Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibilities and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organization and System targets. Position may require rotating to other Valley Medical Group locations from time to time when necessary.

Area of Talent: Allied Health & Technical

Organization: Valley Physician Services

Department: VP CARDIOLOGY - WESTWOOD

Shift: Day

Status: Full Time (36+ hrs/week)

Schedule: 08:30-05:00PM

req14862

United States