Installation Rep SW

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Performs highly visible on-site and remote software installations and upgrades of all Varian Software products, which includes troubleshooting and diagnosis as needed.Works with physical and virtual environments, operating systems, databases and other software and networking technologies.Reviews scope of work for assigned tasks to ensure all hardware and software components are available.Reviews customer IT infrastructure and project plans to ensure they meet documented installation requirements.Completes all necessary task documentation to meet Varian’s Quality processes and procedures.Maintains customer system inventories using Site Equipment Configuration documentation or equivalent.Keeps current on Varian products and technologies through both internal and external training and certification.Creates and maintains an account with VCS (Vendor Credentialing System). Teams with project management, local service and hardware installation teams to provide World Class Customer Service.Requires limited direct supervision.

Applicable to the Oncology Systems business only: Position must have full access to VMS client sites to perform the essential functions of this position. Many VMS clients require VMS employees and representatives to meet certain “Vendor Credentialing” requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access, and must continue to meet those requirements during the course of VMS employment in this position.

Performs upgrades and new installations as well as team leader duties on small to medium scale software projects. Input detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions.Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions.Report by means of FSR’s, time sheets, expense reports, etc. regularly and in a timely fashion to ensure that accurate company statistical data on customer-oriented activities is available.Complete all required installation documentation that pertains to the job being completed and update all requested and/or required data for tracking purposes as per the applicable Varian’s Quality processes and procedures.Use prescribed problem-resolution escalation procedures and request technical assistance when necessary in a timely manner.Attend planning calls and provide technical input as needed.Advise customers on where to find Customer Technical Bulletins, Release Notes and related product information and why these documents are important.Use prescribed problem-resolution escalation procedures and request technical assistance when necessary in a timely manner.Advise less experienced Installation Representatives in technical matters.

Minimum Required Skills And Knowledge

Proficient computer usage and debugging skills Knowledge of and sound professional experience with Microsoft based server operating systemsCustomer focused attitude Articulate and skilled in interpersonal communicationFluency in the local language and in English, both written and spoken

Other Desired Skills And Knowledge

Comprehensive knowledge of networks and networking techniquesFunctional knowledge of Citrix and VMWare technologies

Required Certifications And Training

Completes LMS training plan specific to assigned responsibilityComplete company-provided training certification path within prescribed timelines.

Applicable To The Oncology Systems Business Only

Meets all VendorCredentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to:Proof of valid identification (photo, driver’s license, SSN)Criminal background checksDrug screens Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus)Annual TB testing Healthcare trainings

Experience Level With Business Tools

Familiar with business tools such as Microsoft Word, Excel, SharePoint and time reporting systems.Associate Degree or equivalent experience 1-3 years of directly related and transferrable experience

Position must have full access to Varian client sites to perform the essential functions of this position. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

Privacy Statement

Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

The base pay range for this position is

Min $57,400 - Max $97,700

The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.